6 Oregon Acura Dealers

Kevin is smart professional and takes good care of me in - HATHWAY42

Kevin is smart professional and takes good care of me in my car I have wonderful service at ACURA of Salem

My contact agent was Ray Armstrong who was absolutely - tdavis5611

My contact agent was Ray Armstrong who was absolutely incredible with knowledge and assistantance. I appreciated if I had a question that was new to him that he would find someone who could answer it, The purchase process was smooth and efficient.

It has been an absolutely awful experience. - Viv

It has been an absolutely awful experience. I ordered a car which was shown available on a Sunday morning. The order was confirmed. I was asked to provide all my personal information , license copy and picture through their mobile app. I also signed all the necessary documents and paid few 1000s in advance using my credit card. Once the sale was made I called up couple of my people who were interested in buying my car and negotiated a deal. After all this, Driveway came back to me and told that the car is not available for sale. I sent 6 emails to customercare@driveway.com and lithiacares@lithia.com asking for an explanation. I have received no reply for more than 3 days. This is absolutely pathetic way for doing business. After cancelling my plans on Sunday and spending 6 hours in buying the car, no explanation whatsoever has been provided when I contacted by email. The money that I paid is yet to be refunded. The salesman who worked with me said it will be refunded in 5 days and I am keeping my fingers crossed. I was promised that a manager will call me and deal with my issue when I called their call center . However I have not received a call even after 3 days. This is absolutely pathetic and will never deal with them ever again. Please be warned.

Scott was very attentive, friendly, informative and - Tkdoss

Scott was very attentive, friendly, informative and trustworthy. He understood our needs and frustration and went above and beyond to make us happy. We really appreciate what he did and would definitely buy here again when the time comes. Ask for Scott.

Went through insurance to get the side of my car repaired - Shelby

Went through insurance to get the side of my car repaired (got ran off the road from a drunk driver) the side of my car was repaired great. Poor communication from Ethan saying it was ready then not ready for pickup multiple times. Once I finally was able to pick my car up. Notice a long deep chip on my hood (not there before). Asked about it when I was looking over the repairs- Ethan and Auto-body managerTravis passed the buck and said it was Les Schwab who caused chip. Called Schwab to pull their video footage. Not them. Have been leaving messages with receptionist for well over two weeks to have GM for the parts/auto body side Curtis. Curtis called me back finally, told him I know they don't have before pictures but I do. It wasn't there before. He asked for me to email them, refused to give me a email address for him to insure this gets dealt with... but said he would email me. No email and no returned call for another 2 weeks now. Butler Acura is a absolute joke to work with.

Not Yo Mama's Cadillac.... - Bill-Denise

We came into the dealership to see a 2012 Cadillac SRX that had just arrived. Caitlin assisted us and was very knowledgeable about the vehicle. Her familiarity with the car was very impressive! It was hard to find a car to compete with our older Infiniti, but this car did and then some! Wow!