8 Virginia Audi Dealers

Truly amazing service and help in purchasing of my - Bob C.

Truly amazing service and help in purchasing of my pre-owned Bullitt Mustang. I worked with Gary Copeland exclusively and I can't say enough good things to do my experience justice. From the first time I contacted the dealership about the car that I had found on Autotrader, Gary made me feel comfortable. He never made me feel like I was under pressure to purchase and continued to answer all my questions and or concerns throughout the whole process which took about a week to actually complete because I bought the car without actually being there to drive it or see it in person. Gary was my eyes and ears. He would keep my updated and on everything from the beginning to end. The car was delivered to me in Texas today and all I can say is Thanks Gary. It's been the best vehicle buying experience I've ever had and a pleasure to deal with you and Checkered Flag Audi-Porsche!

Everyone I dealt with was excellent. Could not has asked... - hokiedwards

Everyone I dealt with was excellent. Could not has asked for better treatment. Your service Department with Jason Hughes really help me out since it was my first time visit.

An extremely easy car purchase. - Al

An extremely easy car purchase. Mamta Vohra was the complete professional — knowledgeable, affable, communicative, and willing to listen to me as the customer. That latter characteristic is rare among other car sales people with whom I’ve dealt. On the whole, in addition to Mamta, this entire dealership is very well run. There is no immediately-in-your-face pressure from the sales staff; you actually have a chance to browse, ask questions, test drive, and decide. After the sale, customers are not forgotten, but remain customers and get the same friendly professional treatment. Five Stars all around.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Awful customer service. Had to call multiple times to get... - shelle711

Awful customer service. Had to call multiple times to get assistance with my car warranty. As to date, my car has been with them 5 days and I ask that I be kept in the loop of the service. To which I am not ( unless I call). Constant voicemails and hold times. Just terrible customer service

I recently purchased a 2012 Audi A4 from Richmond Audi,... - sesanders26

I recently purchased a 2012 Audi A4 from Richmond Audi, through salesperson Ken Paciocco, and had an absolutely wonderful experience! I had wanted this car for months, but when the clutch in my previous vehicle went, the search became more pressing! What is necessary to understand is that I live in Connecticut. As I need to drive a manual transmission vehicle for a multitude of reasons, my search was fruitless in my area. I decided to open up my distance parameters, and I found this car! Ken was extremely responsive, genial, and honestly excited about the prospect of getting me in this car!! He bucked the "used car salesman" trope from the first conversation. After getting off that first call, I turned to my boyfriend and said, "I found my car!!" Ken made the process SO simple. From start to finish, it went smoothly. I really didn't think it would go off without a hitch, but it was great! We were picked up at the airport and driven to the dealership, which was awesome, considering our flight was 90 min late. Ken met us right away, and my car had a big red bow on it. What every girl dreams of, lol! The finance department was able to get me an amazing interest rate, which was 16% lower than I was going to get with that horrid vending machine company! I wish I could remember the finance gentleman's name, but I'm blanking! He also made the process very smooth. In summary, I am now an Audi convert for life. When I am in the market for a new one, there is absolutely no possibility that I would go anywhere other than Richmond Audi! Many thanks to everyone at the dealership, but a special thank you to Ken!!