5 Alabama BMW Dealers

Prompt courteous and explained my options. - liveforit.hall

Prompt courteous and explained my options. I didn’t have a long wait to figure out what was the problem with my vehicle

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The staff was very friendly and gave excellent service - Gulatiarvinder

The staff was very friendly and gave excellent service and are very helpfull Grat job keep it up

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Had the best car buying experience with Century BMW.... - tnwildcat1634

Had the best car buying experience with Century BMW. Manette was an absolute pleasure to work with. Manette was extremely helpful and responsive. Over the last few years the car buying experience had become a chore but not this time. I would highly recommend connecting with Manette and Century BMW if you are looking to buy a car!!!

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Purchased a certified preowned car May 13, 2022. - jasminewa837

Purchased a certified preowned car May 13, 2022. I was told that the car was fine and passed all inspections and provided documents to accompany their supposed accusations. June 15, a little after having the car a month I experienced a drive train malfunctioned that disabled all power to the vehicle while in traffic. The car was taken back to the dealership where they diagnosed it with simply needing an update. The car was picked up June 17th. June 21 the car experienced the same drive train issues again but this time the car never was able to restore power again and had to be towed to the dealership. I was shuttled to my residence because according to them because they had no loaners available but they would get back to me by the end of the day with something. On June 22nd Mike the service rep reached out and told me that the car needed a new fuel tank, fuel pump, and Transfer pump. After days of waiting I received a call from Darrell on the 23rd stating that I would not be provided a loaner because of a falsified report from a shuttle driver and that they reserve the right not to provide a loaner. The dealership has left me with no vehicle or assistance with acquiring a vehicle for a car that was purchased from them a month and 10 days ago. On top of the fact that false reports were given to me saying that the car only needed an update to only report to me 6 days later that it needed major repairs. I would not recommend purchasing or taking your vehicle to them for repairs because of false reports being generated.

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I had both My BMW X5 and my BMW 528i repaired at this... - Bruce D.

I had both My BMW X5 and my BMW 528i repaired at this Service Department. One was in conjunction with a factory recall. Within a week, and with less than 100 miles driven after the initial repair, both were back in the shop for another repair. Getting BMW of Birmingham Service Department on the phone was near impossible and took several call to get a human on the other end of the call. The moral of this story is this: As long as I own any BMW, it will never again darken the door of the BMW of Birmingham Service Department for ANY REASON!!!!!!

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