8 Louisiana BMW Dealers

First time BMW owner. - j81nsu

First time BMW owner. Very happy with experience and purchase. Michelle, my sales person was awesome! Thank you!

Courtney is a true Genius.She has a ton of patience with... - pr3ttylady55

Courtney is a true Genius.She has a ton of patience with the elder generation and is always there to answer your questions. Courtney truly is one of a kind!

Cristofer is a outstanding salesman . - Shortdog2306

Cristofer is a outstanding salesman . He is very knowledgeable of car features and their capabilities

Hixson at Monroe is a JOKE! - MichaelG

I have a 2015 F-150. The truck on a cold start would rattle and tick around the front driver side tire. I knew this wasn't a normal sound because my last truck did it and I was told "that's what a Ford sounds like" .. the main barring went out shortly after. So I took it to a Ford dealer in Minnesota while I was on vacation and was told it was normal. Returned to Louisiana and took it to Hixson told them what was going on with it, showed them videos I had of the noise. They kept it for 2 weeks!! During this time I did NOT receive one single phone call from them about anything I always to call and check on it. (This whole time I'm dealing with the "service manager") aka Sam! I finally demand a response on what's wrong he tells me the cam phaser and solenoid were out and the part would be in the following Monday.. Tuesday came around and he called and said it was ready, I went to the dealer at 530 and he wasn't there.. I had to wait 30 mins for them to find my keys, I paid for my oil change and asked for my warranty paperwork, the woman looked at me and said there is no paperwork to go talk to a woman in service so I did so. I talked to a woman named Terra, she looks at the computer and tells me "sir I'll take the rap and ratting them out but nothing was ordered or fixed on your truck" I said I'll be in contact the next day, I walked out and started my truck and heard the noise so I shut it down and went and got her so she could hear. She told me that it definitely wasn't normal and to bring it the next day she would have me a loaner and she would call at 9 am. Next day came 945 am came around and nothing, I called her cell phone and no answer, I called service was put on hold for 20 mins, finally Sam (the service manager that has been pulling my leg) answered and said he was the one I needed to talk too. So Terra lied and wouldn't even talk to me. I finally told Sam I'd like to talk to manager above him and he had one call me. I told this manager what was going on and he says " sir I looked and listened to your truck with the shop foreman, those Ecoboost just rattle sometimes" I said... I don't have a Ecoboost, I have the V-8!!! SO there was yet ANOTHER LIE!! He could not answer me on why the service manager told me parts were ordered and could not answer me about Terra lying to me. So all in all they kept my truck 2 weeks for a oil change and now it's at another dealership getting looked at! I deal alot with the public and will be sure to tell everyone not to go to HIXSON IN MONROE Louisiana!!

Not a 5 star place at all! - Darrell Lovett

I bought a2017, F-250 King Ranch First the people talked me into getting two fuel filters which was 183.00. When I left I was going down the road a few days later and my fuel line came off. The inexspierienced people didn't put the fuel lne back on correctly. My new truck was towed in, Now my $80,000.00 new truck smells like diesel inside and out. They ignore me when I complain. They need to give me back that money to get my truck cleaned. But I get ignored every time they say what you want to hear up there. I also have my console that's leather. It's coming apart and they just keep giving me the run around. The Service guy that says he can help doesent do a xxxx thing but tell you what you want to hear. I have been trying to get him to get this fixed for months. I am so fed up with this rip off place I can't see straight. Actually the finance man that sold me my truck got arrested for stealing from this sorry place(Hixson Ford autoplex) that's a joke. And the service is bad as any place I've.been. . Please don't go here for any reason. I wish I would have went to Texas, I heard they give better deals anyway. I hope they go out business. And they all loose there jobs. No phone calls or nothing from the service guy that said he would help me.

Patrick Harrison is a fantastic salesperson and he made... - Leigh Currie

Patrick Harrison is a fantastic salesperson and he made the experience of buying a car easy, quick, fun and professional. The application process was hassle free. Aimee Fontenot is the finance manager is was also very friendly and helpful in explaining some finance questions. Once I completed the paper work on my car, he gave me a lengthy tutorial on how to work the car since this was my first BMW and I wasn't familiar with a lot of the features. He is extremely knowledgeable with the BMW brand. He goes above and beyond to please his customers by putting the time and effort in to make sure they are 100% satisfied. Thank you Patrick for making this an enjoyable experience!

I drove 9 hours to and from Houston to get the vehicle,... - TennisNoob

I drove 9 hours to and from Houston to get the vehicle, service, and delivery experience consumers should be getting. Patrick Harrison has been beyond helpful and pleasant to work with. Patrick and Walker does not give the run around and BS that local Houston dealers are known for giving. I've purchased many cars (Lamborghini, Porsche, BMW, Mercedes, Jaguar, Lexus, etc.) throughout the years and I can say Walker has given me the most detailed delivery experience over the rest of them. Finance was great as well, so as the other staff that was at Walker. Usually you walk into a dealership and you only get greeted by the sales that sold you vehicle but Walker as a whole felt more of a local family business that was welcoming. Patrick was super detailed pre-purchase and continued to follow up on the vehicle production, when it shipped out, when it was in transit, when it arrived, and even when I was on my way home. The 9 hour drive was well worth it.