25 New York BMW Dealers

Everything went very well from checkin, drop off, service - Lateeshgroove

Everything went very well from checkin, drop off, service and pickup. My only concern is the mix up in the dealer computer system with me and my husband’s accounts(names and cell#’s) Thank you.

I had a wonderful experience at Burdick BMW. - Jerian

I had a wonderful experience at Burdick BMW. The staff and managers are knowledgeable and personable. They truly care about providing a positive experience!

I wish to thank and commend Mr. - Amarnauth Samaroo

I wish to thank and commend Mr. Akida White for his outstanding customer service. He was kind, knowledgeable, and extremely helpful to me both on the phone, and when I visited Competition BMW on Saturday, July 9 to purchase my extended warranty and service contract. .His diligence and welcoming demeanor made my experience a most memorable one. And once again I was reminded why I have stayed with Competition since the 90s. Thank you Akida! Amarnauth Samaroo, Ph.D.

90 year old father got raked over by the service - Jpgrimmer

90 year old father got raked over by the service department Nearly $500 to diagnose an engine light issue Not good business

Contacted Shirley and got a car right away. - Coleixu

Contacted Shirley and got a car right away. They are the best and the best customer service

Afsar Mohammad was an exceptional Mamaroneck BMW - alexariava

Afsar Mohammad was an exceptional Mamaroneck BMW Salesman. My purchase was the easiest and smoothest Car deal I ever had. He was Professional, polite and went above and beyond for me. Also, Nicholas Nie, Volkan Aydinoglu were also exceptional in the Finance and technology.end. I highly recommend these Professionals at BMW MAMARONECK!!

Sam was exceptionally helpful as well as the finance - WAH

Sam was exceptionally helpful as well as the finance team. Highly recommended for their courteous service.

Always courteous and professional and very accommodating - Jill

Always courteous and professional and very accommodating always go extra mile- love my car wash

Jeff Palm and Doug Martin in the service department are - Gman

Jeff Palm and Doug Martin in the service department are an absolute pleasure to work with

We keep trying to finalize purchase of a new X3. - Gloriakuhn2

We keep trying to finalize purchase of a new X3. First, they sent us home a week ago with nothing in writing on "deal" we were promised. Next, it took all week to get Gary Finance mgr on the phone. Thursday, we reviewed figures and I told him we're coming in 10 a.m. Friday and I need to be out in one hour, he said ok. We arrived at dealership Friday, ready to trade for our X3, and paperwork not ready. We got asked the same questions mulitple times by sales rep on behalf of Gary whom we never met. I had to leave for work after more than three hours of waiting, then they promised to deliver our X3 to our home. Yesterday. At the end of the day, they promised to deliver at 10 a.m. today, and now it's one hour later and no X3. They don't keep appointments with customers, they don't respect our time or value us, and the don't tell the truth. They're disorganized and inattentive, my worst car buying experience, ever.

I but 2 X3 BMW in June 2022 from Keeler BMW and my fifth - rajin1021

I but 2 X3 BMW in June 2022 from Keeler BMW and my fifth BMW overall.my sales person was Phil Jordan for more than three years, who is always helpful. he returning all my phone calls and get me all information I need about the vehicle. great job and highly recommended Keeler BMW.

From sales to service they have been nothing but helpful. - MJR

From sales to service they have been nothing but helpful. I have no problem recommending this dealership. Charlie and Stephen to Jerry and Joe in sales. All good guys.

I have been a customer at Huntington BMW for over 30 - vasarno

I have been a customer at Huntington BMW for over 30 years. The last 5-6 years they have offered a free car wash to their customers which I regularly utilize. Today i went there for a car wash only and when I got home I realized that this was the worst car wash I have ever received anywhere, inc. BMW. I had to fully wash the car completely when I got home. I would have returned but the service area was closed when I returned. I know that they get their attendants from the Car Wash across the street but recently it changed owners and if these are the new attendants assigned to BMW they should be fired because they do a horrible job. I thought to myself, "did they even wash it at all?" Please correct this problem as it will give your service dept a bad name!

I dealt with Carlos Villegas and I’ve got to say hands... - bullet88

I dealt with Carlos Villegas and I’ve got to say hands down the most disrespectful salesman I’ve ever met I would never purchase another bmw from habberstad ever again.

This place is a racket. - stevendesq

This place is a racket. STAY AWAY. I brought my 2020 4 series in because my taillight had malfunctioned months earlier. I was given Ernie Wan as the service coordinator. Mr. Wan told me the cost was $295 to run a diagnostic. I should have left at this point. I asked Mr. Wan why he would need to run a diagnostic if the warning light is on. He danced around the issue but seemed to let it go. I dropped my car off Friday morning and asked that he keep me posted because I need some advanced notice for pickup. I called him Friday evening, once on Saturday, twice on Monday and I sent an email reminding him that I work long hours so advanced notice would be appreciated. He did not return a single call or respond to my email. I receive a call Tuesday afternoon that the tail light is not covered under warranty because of body damage. There is a dent about 12 inches away. He admitted that the tail light was not cracked by he thinks that the frame shifted damaging the tail light. I asked for photographs showing the shifted frame but there were none. I sent him photographs from my house surveillance camera showing that the tail light was out before the dent. He did not care. I asked for phone number for BMW and he told me to google it. Frustrated I hung up. I then receive a text that the car must be picked up and if it is not I will be charged $179 per day for the loaner. I cancel my work meetings, rush to return the loan and my car was not ready to picked up. Stay away from this place.

Business is designed to overcharge you and rip you off! - MisterTK

Business is designed to overcharge you and rip you off! I brought in my 3 year old BMW for an inspection which cost about $250. They recommended a battery change for $800. When I got my car back, there was a brake fluid alarm that was not there when I brought it in. I suspect tampering. NEVER GOING HERE AGAIN!!!! Only thing nice was the waiting area but sorry I will not pay for your fancy showroom because you want to charge me 3 times the going rate to change a perfectly working battery.

Add another bad review to clearly a crooked dealership - SOUTH ALBANY BMW SUCKS

Add another bad review to clearly a crooked dealership that should be investigated for theft. Bought a used car from them. I test drove vehicle and front end sensor light popped up and needed to be brought to VW dealership. Car was in an accident that was not reported. They knew about it because they had to bring to VW dealer to have front end sensors replaced and VW explained it was in an accident and they had to pay entire amount on a vehicle with 18K miles because warranty was no good any longer. Then I come in after its fixed, still no idea its been in accident and bought because of low miles and many more on warranty. First time I bring in for service to my VW dealer, they explain car has been in an accident and my remaining 5 years of warranty is now void because of accident. Tried several times calling South Albany BMW dealership. Nobody has helped at all. Nobody returns calls. Hopefully the AG will investigate this lowlife despicable dealership. They’re clearly screwing over people on a regular basis. Look at their reviews. One or two, sure, but this is a systemic culture of theft from consumers. What a shame.

Cancelled a extended warranty 90 days ago after much run - Wgodfrey

Cancelled a extended warranty 90 days ago after much run around from the dealership still no check and no one returns your calls. This has to be the worst BMW dealership I wound not recommend anyone going to them. Read the reviews from other people. I just bought a new 2022 540i from Habberstad BMW of Bay Shore NY. Troy was a professional maybe Mt Kisco people can learn form him! It May be because Auto Nation who owns Mt Kisco is just big Corporate who does not car about customer satisfaction only their bottom line.

I took my 2020 BMW X4 to them inquiring about them - Jenn

I took my 2020 BMW X4 to them inquiring about them purchasing it from me. They gave me a number and told me it would be the same whether I traded or sold them the car. After working the numbers on a new car, I opted for them to buy it outright. The salesman told me that the manager Patrick was gone for the day and that they would contact me the next day to finalize the transaction. When the next day comes, they call and say that they don't really need the car and that they will still take it but are going to give me $1,000 less. The worst part of this is that they are selling this year, make, model car for ~$50K and were only offering me $40K to begin with. A $10,000 profit isn't enough? GREED

Purchase - Chris

Start by saying I've bought many cars over the years im truly impressed with jason and how he brought his A game to the table truly the best car buying process I've had

I have been driving bmw 's for 20 years in CNY. - J.R

I have been driving bmw 's for 20 years in CNY. I have purchased from all between Rochester, Syracuse, and Albany. Only in 2019 did I come across Gault. The professionalism and attention provided by sales and service, namely Mike Tulsey and Robert Shea, are top notch. Above the rest of bmw locals I know. I bought a 750xi cpo from Mike and they have taken great care of it. Because of supply chain issues and that I drive a lot for work, I traded out of state for another 750xi m sport cpo, with Mike in the know. It was then when I was in for service, they alerted me to issues the selling center should have done on the cpo. The seller did nothing with my concerns. Bob and Mike urged me to contact BMW North America which I did. Long story short, Gault was right and BMW NA agreed who covered my service. Folks, I cannot stress the experience at Gault and the attention they give you is beyond noteworthy. They will have your back as they do mine, and treat you with dignity and Truth. To the Gault owners, you have outstanding people working for you at the BMW store!!! I am an employer, I know.

Phenomenal service. - kayleenohalloran

Phenomenal service. Fast, efficient, respectful, and go above and beyond for customer service whether it is purchasing a vehicle or service!