12 North Carolina BMW Dealers

I was one of the first to preorder the BMW i4 and working - markstew

I was one of the first to preorder the BMW i4 and working with Ales Olecky at Leith was great as he kept me informed about the progress of my order until it arrived and then provided a great delivery experience at the dealership. If you are ordering a car ask for Ales!

Very streamlined process. - Rbs

Very streamlined process. Very helpful staff. I wish they had loaners while car is in repair, however the staff did help with uber to transport us to dealer

We are writing this review to make sure that the tech guy - Marisol Pacheco

We are writing this review to make sure that the tech guy Andres is recognized for his part in the purchase of our 2023 X5 M50I. He was extremely thorough. Had complete knowledge of the vehicle. But most importantly was kind and a lot of fun. His personality really compliments his complete understanding of the vehicle. He has helped us on our last two purchases and we look forward to working with him again.

If you want to have a good car buying experience, try - PHOENIX

If you want to have a good car buying experience, try Hendrick BMW, and if you want to have a great car buying experience, ask for Robert Mann.   We visited a few other car dealerships and had different experiences.  BMW was not at the top of our list at first, but we are glad we stopped by.  From the moment we walked in and requested assistance with a request for information and a test drive, we were greeted with kind attention.  While I'm sure everyone is great, we consider ourselves lucky to have worked with Robert Mann.  He was very kind, attentive and informative during the test drive.  We loved the car, yet we had to take our time to think about it, and Robert was very patient and helpful.  Given the limited car availability, Robert helped us find and order the car that matched our specifications.  The whole process was very swift and seamless from start to end.  From the first day, to the day when we went to pick up and pay for the car, Robert Mann was very clear, supportive, efficient, transparent, and straight-forward. It was a fun and pleasant experience.   Obviously we made the right choice with the car, but what really helped was the awesome customer service experience provided by Robert Mann.   We'll definitely recommend and most likely come back!  Thank you!

Blaire was extremely knowledgeable, helpful and patient. - ORnurseNC

Blaire was extremely knowledgeable, helpful and patient. She communicated clearly and returned my texts promptly. I look forward to working with Blaire in the future!

Patrick in service is a great asset. - MichaelMeehan

Patrick in service is a great asset. He is customer focused and goes beyond his job scope to give customers the best customer experience possible. Norm is fantastic also and has earned my business. I have closer BMW dealerships, but will continue to bring all my cars to BMW Asheville. My M550i was without AC, and other dealers couldn't see me for over a month. Patrick got me in within 3 days.

We moved from Savannah where Critz had been our go to - MINIDOC

We moved from Savannah where Critz had been our go to dealer. We went to Flow for service on our X6 and z4. The service department here is the best I've experienced. Kenny and Nikki are CONSISTENTLY knowledgeable, helpful, courteous and efficient. A year later later we've now bought an M440i and an M4. The buying experience was as excellent as the service. Isai has been our advisor and is enthusiastic and helpful. RJ the sales manager was great and Tiffanie was also very helpful and straight forward in the business office. Definitely a good shopping and service experience!

Great car buying experience. - atraynum

Great car buying experience. I'm thankful for dealing with an honest car dealership. I was dealing with a lot of BMW dealerships that were not customer focus & dishonest. To finally get in touch with a sales person that kept me informed through the whole process from start to finish. The sales person was outstanding. Thanks to all invoved to make the a great & smooth process. Alao delivering my beautiful car to my home.

I purchased a 2018 BMW X one two weeks ago and traded in - Rnnp61

I purchased a 2018 BMW X one two weeks ago and traded in a Honda, they still haven’t paid off the Honda and it’s taking a toll with my credit union and every time I contact BMW dealership they don’t take full responsibility, I do like the BMW but I will say their service isn’t what it used to be and I don’t mean the service department, so if you’re trading in a vehicle get a written guarantee they’re going to pay it off within a few days, as a matter of fact they purchased another vehicle from me last Monday and paid it off in two days with my same credit union so cellar, trader beware!

I went to the dealership to order an X5 BMW. I knew in... - CWR

I went to the dealership to order an X5 BMW. I knew in the current market that I would have to pay MSRP. I did not have a problem with this. However, I was told I would have to pay $1,000 over MSRP if I did not provide a trade-in and another $1,000 if I did not finance the vehicle. Subsequently, the dealership offered me $10,000 less for my trade-in than both Kelly Blue Book and Carvana offered for my car. I told them this was inadequate and showed them both offers. The salesman then explained that Carvana was a national company and they were a rural dealership and could not match the offer. I found this amusing since BMW is a global brand. I then tried to leave and asked for the keys back to my car. The general manager had the keys and was unavailable. I felt like I was being held, hostage. I will never go back to this dealership again.

I purchased a pre-owned 2016 BMW from this dealership - Volker H.

I purchased a pre-owned 2016 BMW from this dealership last week and the whole process was a great experience. I have dealt with several dealerships in the Charlotte region over the last years and this one clearly exceeded my expectation. My Client Advisor Danielle Mondo was very professional and worked hard to get everything right for me. I took my time to inspect the car and had lots of questions which she answered patiently. She pulled up maintenance records and details about the installed option in the car. Everything about the car and its condition was made as transparent as possible. During the first test drive I noticed an unusual noise in the back of the car. She did not hesitate to get into the back seat and work with me during two more test drives to locate where the noise came from. After returning to the dealership Danielle took me to their service center and helped me describe the noise. Their technician later identified the cause to be a loose cable from the handbrake under the car and fixed it. The explanation made perfect sense and during the next test drive the car performed flawless. Danielle was never pushy during the whole process and made absolutely sure that I was comfortable about buying the car. Ready to make a deal, their Sales Manager Ryan Armstrong got involved; a great guy to work with. During negotiations about the price and my trade-in he was transparent about his possibilities and always very respectful. Considering the current used car market, I am convinced I bought the BMW at a fair price and got top dollar for my trade-in. Ryan also covered the administrative part of the purchase. He was very organized and explained everything well, and we finished all paperwork in record time. Danielle and Ryan could not have done anything better - a truly premium purchase experience!