21 Pennsylvania BMW Dealers

This was an amazing experience! - Amanda Strzempek

This was an amazing experience! Always! Ryan the manager was great, as well as berj . Everyone was great!

Mohamed was extremely helpful in the purchasing of our - Mark

Mohamed was extremely helpful in the purchasing of our new BMW! We appreciate his professionalism and willingness to help!

Service was quick and thorough. - larrycapsr

Service was quick and thorough. Personal was attentive and courteous Regarding my service requests. Satisfied with experience.

They are knowledgeable, helpful and genuine in the work - Angela

They are knowledgeable, helpful and genuine in the work that they do. From the salesperson (Kevin Yaros) through the whole process, it was simple and stress free. Honestly makes the car buying experience peaceful and easy! Thank you to everyone who made this a great experience for us!

Our salesman, Chris NAhill, was excellent! - mlowell2323

Our salesman, Chris NAhill, was excellent! He was very knowledgeable, friendly, and helpful. He got me into my dream car! Thank you!

I live over 2 hrs away , found the car I wanted on their - gmwilliams12

I live over 2 hrs away , found the car I wanted on their web site . I was put in contact with Chase in sales , we handled most of the transaction over the phone . Came down and traded my car and left with my new car within 20 min . Staff was helpful and it was an easy stress free transaction.

Dave and his staff worked very hard to make the buying - mblobner

Dave and his staff worked very hard to make the buying experience easy and fun

The sales process was a hassle (buying out a lease). - sk

The sales process was a hassle (buying out a lease). Communication was lackluster at best. The service center experience is great.

I am unbelievably impressed by this dealership. - kristinamoriconi

I am unbelievably impressed by this dealership. Friendly. Efficient. Unlike any other experience I've had buying a car. Such personal attention and quick responses. I am a customer for life!

Absolutely the best response. - Len

Absolutely the best response. Thank you Deb. She is beyond excellent and responsive Took my car right on fixed it and returned it the same day. The best

Don’t go here to service your car. - Avoid

Don’t go here to service your car. They had me wait around most of the day even though I waited a week for an appointment. Then they said I needed over $4000 in repairs without much explanation and said that the repairs might bring up new problems to fix. I got a second opinion at an honest and competent independent German car mechanic and they were and able to diagnose and fix the issue in a few hours at a very minimal cost.

Worst customer service I have ever received from a - jausher

Worst customer service I have ever received from a Dealership. I have owned over 10 BMWS dating back to 1977. Decided to lease the last BMW, and called Peter Kompotiatis a month prior to the lease expiring. I left 3 messages and my wife 2. with only 1 return call stating that the car was due back in April 30. I surely would have purchased or leased another BMW, but after the lack of response NEVER again From Sun Motors. I explained this to the sales agent and is only excuse was Peter is very Busy. TERRIBLE CUSTOMER SERVICE I WILL BE GOING TO APPLE OR ANOTHER BMW DEALER

The parts department is selling fake BMW parts. - Rip-off

The parts department is selling fake BMW parts. The manager did not refund. Very unreasonable.

Without a doubt the worst car buying experience I’ve ever - Donbender78

Without a doubt the worst car buying experience I’ve ever had. They sold me a car that shouldn’t have passed state inspection with a hole in the muffler and a frozen brake caliper. The GM refused to take my calls. Several voicemails went unanswered. Stay far away from this dealership! They rip hard working people off and basically laugh in your face. I have bought many, many cars, and this was the worst, and it’s not even close. There are tons of good dealerships out there that will do the right thing, this isn’t one of them.

BUYER BEWARE/GO ELSEWHERE FOR SERVICE. I have owned... - Felix.tartaglia

BUYER BEWARE/GO ELSEWHERE FOR SERVICE. I have owned multiple BMWs and the service department at Reading is the absolute worst. Took my 535D in for recall work (EGR Cooler) which they said was fine and the reason for a code my car was throwing was due to a bad sensor. They replace the sensor…doesn’t fix the issue. They decide to do the recall work…doesn’t fix the issue. I tell them I guarantee its the EGR valve which is under warranty and they wont replace it. They want to do a smoke test and replace a back pressure tube first….cause steps in a process. I explain that the EGR valve is under warranty and is most likely the issue. They wont repair so i tell them to give me my car back and i will take it to an Indy shop. Indy shop says…yup its the EGR valve. I paid 1K for work at BMW of Reading that didn’t need to be done and they refuse to reimburse the EGR valve repair costs or diagnostic fee. They reply…you should have let us replace all the parts in the steps until we got to the EGR valve. I will continue to purchase my cars and services from anywhere but this trash dealership. STAY AWAY

This is for Murfreesboro Tn. - psimpso

This is for Murfreesboro Tn. Absolutely poor! Rude,ignored us at the counter. Didn’t return our calls. Three times back for the same repair! Will never buy another rv there. This is our family’s third!

Today was such a big day for me and my family, We shop at... - Chanellbryan5

Today was such a big day for me and my family, We shop at Tom Hesser Chevrolet, BMW My sales consultant was Shawn Bart-low, Jen They made me and my husband angel felt and home no games or pressure after being taken by so many dealers my stress was released thank you for being honest. Nurse For 19 yr. Thank You I Love My BMW.

We had our BMW 5 series serviced and new brakes. - Tmdugos

We had our BMW 5 series serviced and new brakes. The service performed was excellent and they went above and beyond and even cleaned the floor mats! Scott was very nice and professional and we will definitely have Joel Confer BMW service our cars again in the future! Thank you!!

Greg Locastro , is a one of a kind salesman, he - Grâce

Greg Locastro , is a one of a kind salesman, he understands what the customers want before they Grace his doors and that is, the use of technology, a short 360 clip of the vehicle. That in itself was priceless. He explained every details with ease, to the point the sale was effortless. He was extremely attentive and complementary. We were offered beverages from the staff from the moment on to the end of the journey. The perfect surprised was the reveal with the big red bow. In itself I can say Greg and Jocelyn became a team. She also helped with the Genius technology with CarPlay for my husband and I. I can count on BMW to deliver again and again, as this is our 2nd BMW, X1 , but 3 German cars in total. One Price, One hour , One person! This is the dream car for anyone serious enough to tackle the BEST in the business. I dare you! I believe and I recommend buyers to at least own one of these superb vehicles for a weekend stroll with their love ones besides an everyday family car. Thanks again BMW and the very best to Greg Locastro.

Best service Ive experienced with BMW. Went to several... - tonyvass

Best service Ive experienced with BMW. Went to several dealerships in the DC/Northern Virginia area and was very dissapointed with the lack of service, respect and attention shown by the salespeople. Beth worked to find me the car i wanted and have it brought in from another dealer, and was very straightforward and open in negotiations. No nonsense, very friendly, even adjusted the price on an add-on item to honor a quote we had been give, without me even asking for the price adjustment. Would like to go back for future BMW purchases as long as I live in the northeast. The drive was worth the great service.