4 Wisconsin BMW Dealers

I want to give a shout out to Sean Weckerly (and to Tim - Cube

I want to give a shout out to Sean Weckerly (and to Tim Prost, though he as now moved on to a job in new career) as I work through the purchase of a BMW 530e this year. Tim was very helpful as we put together a factory order for the brand new model year - before it was even up on the website. He freely provided all the information we needed, answered questions and was quite responsive. They even allowed us to take a test drive in a manager's 5 Series private vehicle, as there simply are not any 2022/2023 530e cars around to take out for a spin. Once Tim left, Sean, the sales manager has taken over seamlessly as we try to work out a way to obtain the PHEV tax credit "under the wire" before the new EV tax credit rules take effect. At every step of the way they have been very responsive in communication, helpful, and patient in every way that they can be. And the pricing, at MSRP, is fair under the current market conditions, in August 2022. (Note: This dealership's address has changed. They are no longer on Rimrock Road).

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Bassim Farhoud ,Finance Manager International Autos - Jvrjordan83

Bassim Farhoud ,Finance Manager International Autos BMW,Lies deception and unwillingness to be upfront about financing. Stay far away from this place. So the first ploy was to position my fiancée as if her credit was shaky and tuff and she had in his words “ A SLEW of things to take care of but he’ll see what he can do( 1st 🚩 flag). Not only did we have reports and scores in position for the best finance rates advertised by lenders on the market we had copies of credit reports before going to dealer both FICO 2 and FICO 8 and overall FICO. We didn’t let them know this. However Given they were in top shape we decided to let the dealer run financing because in the words of the finance manager they don’t take outside financing from any bank and they ( the dealer has to do the financing). This is when Bassim Farhoud Finance Manager returns and try to imply that credit is worse than it is ( second 🚩 red flag). Gives us a best they can do rate at 4.99. Us doing homework and both getting lower rates before visiting dealer I knew this was high based on her credit profile. The biggest laugh is this dude positioning it as if he’s doing a favor . This grease ball! Came back after the weekend with our own financing at 3.89 from the same bank he said had the higher rate. Said he’ll check with the bank comes back and says the bank has nothing on file. Me: I have the approval with the loan number right here. Silence! I asked him maybe try looking up my loan number it’s right here. I Even had email from the bank with letter head. He refused to look at it ( 3rd 🚩 red flag). Even when proven wrong with circumstantial proof he tried to position him self oblivious to what I’m showing him. In all this. I know how dealer financing works. They get a buy rate which will allow them to match market rates banks advertise to the public, i.e. banks advertises 3.89 dealer doe’s financing and gets 2.89 from bank (the buy rate). This way they the dealer can make 1% on the financing and match the market rate from bank. The issue here was this grease ball and his ability to be oblivious to facts presented and taking the buy rate up over 2% far above market rate and trying to imply issues with credit to make it sound justifiable. However we ended buying direct from A factory Lexus dealer with the 3% rate we got going directly to the bank he said was offering 5% without out dealer mark up. I only went back up to this place for an explanation on inflated mark up and see if he was man enough to redeem himself and also like MONEY BAG YO “ I had time today. You better have wits about yourself and buying a car before dealing with this place. Modern day red lining but with cars. I guess me being young and Black I wasn’t suppose to know any better 🤯.m

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Hello. - keyonavines2002

Hello. I want to talk about the experience I had with BMW of Milwaukee North located at 5990 N. Green Bay Av Milwaukee, WI. In 2019 I bought a vehicle from them and purchased Gap Insurance for a little under $1000.00. Purchasing the vehicle was not a problem. The sales team was nice and friendly. The issue I have is in January of 2022 I paid of my car early. I have bought several cars and every time I paid my vehicle off early and didn’t use the entire term of the GAP insurance, I was refunded money. Well, not with BMW. I call the dealership asking to speak to someone about cancelling my contract for GAP insurance. I was transferred multiple times, placed on hold and hung up. At this point I went to the dealership and tried to cancel the GAP insurance. I spoke to a finance employee and explained what I was trying to do. Thank goodness I still had the original contract that read “The GAP Addendum is between You and the Dealer”. I should mention I attempted to cancel the GAP insurance with the company who supplied the insurance but was instructed the dealership has to refund the money prior to me going to the dealership. It even says if you are cancelling the policy go to the dealership on an automated recording. When I spoke to the finance lady, she kept trying to say the dealership does not owe me anything even though I told her that was false. After going back in forth she finally said she tried to take my original paperwork which I said no you are going to make a copy of it. The finance lady said she was going to give it to a woman who was in another department. I left thinking this was taken care of. After of a month of waiting no phone calls and no check. I called again and spoke to the same finance lady who insisted the dealership didn’t owe me anything. She stated now it was my lender who owed me the money and I should call them. I told her that is not true, it’s the dealership and she insisted it was my lien holder. I called and my lien holder confirmed it was the dealership who has to cancel the contract and owed me the money. What makes me mad is the finance lady didn’t believe that the company who issued the gap insurance stated the dealer had to cancel the policy and the dealership owed me the remaining balance for the unused portion of the GAP insurance. The finance lady called herself and received the same message. The finance lady even consulted with other employees and I hear over say “ This lady” before the phone was muted. I had to go to the dealership a second time and had the lien holder on the phone who had to explain to the finance lady they had nothing to do with the GAP insurance. The finance lady than called a woman who issues the checks for cancelling GAP insurance and she stated yes, I was owed a refund because I was cancelling the policy. I asked the fiancé lady where did my paperwork go, she took last time and come to find out she gave it to the wrong person. She stated she just found out just found out who was in charge of the GAP insurance. After all of this they tried to refund me as if I was cancelling the policy the day of instead of the month prior. I asked am I going to be refunded from last month when I cancelled it than. The finance lady said I was not and the GAP insurance lady said I was. I don’t know who this finance lady is but at the end of everything I did receive my money. The finance lady had the nerve to say I learn something new on this job. No apology or anything. I will never ever buy from this dealership again or their other dealership (Porsche) on Silver Spring Dr. My point is if I was young person or not persistent, didn’t keep my paper work I would have never received anything. The finance lady had said oh the dealership switched companies who provide gap insurance which was also not true. I don’t know if they trying to scam people or what. I thought I would share my experience.

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Very helpful in getting the deal done, and even... - jerome.maynard

Very helpful in getting the deal done, and even delivering the car 160 miles away.

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