Shift Bay Area
Oakland, CA
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I can’t get a person to schedule a test drive Shift Oakland. And reading other reviews online about Shift Oakland, it doesn’t look good. Oakland. And reading other reviews online about Shift Oakland, it doesn’t look good. More
Returned a car I bought at the Sacramento store because my mechanic said it was a rust bucket. Not sure how it passed their rigorous 150 point inspection. Maybe they need 151 points. To their credit, the r my mechanic said it was a rust bucket. Not sure how it passed their rigorous 150 point inspection. Maybe they need 151 points. To their credit, the return was easy and hassle free. Not in their favor was an inability to find 2 of the 3 cars I had reserved online for a test drive. They had the keys for one but couldn’t find the car. For the other, they found the car but couldn’t find the keys. The one I test drove, broke down after stopping to give the car a good look over. It took over an hour to bring me another car to get back to the dealership. Determined to find a car despite their ineptitude, I selected another for a test drive and surprise surprise, they couldn’t find it. The guy couldn’t have been nicer but overall. a colossal waste of 2 days at their dealerships and one day searching their poorly constructed website. I’d say it’s probably worth passing up their good pricing and going to Carmax, where at least they know where their cars are and are able to find the keys. Great concept, sucky execution. More
First time the car I wanted to buy was already sold to someone else on line, and I was driving around test driving it. Waste my whole day there, then they didn’t even offered to give me a ride home if I d someone else on line, and I was driving around test driving it. Waste my whole day there, then they didn’t even offered to give me a ride home if I decided to move forward with my trade in. Since then I’ve contacted them at least 4-5 times with my interest for some other listings and I have not heard back. I don’t think they know what they’re doing, and lets not forget $1250 Shift service fees, what service??? More
If you are trying to pay $1200 on top of the asking price, this is your place. If you are looking for poor quality service this is your place. If you are looking for someone who lies and tell you the c price, this is your place. If you are looking for poor quality service this is your place. If you are looking for someone who lies and tell you the car is under manufacturer warranty, this is your place. Come here if you are trying to be dealt as an idiot by some rookie sales manager. The tires were below safety thread in accordance to CA law. The brakes were due in 3200 and the car was all rusted at the bottom as they claimed the $1200 on top of the prices was to recondition the vehicle. What recondition took place on the X5 I looked at? More
Dont buy car from them, they say the car has certain miles but its more than that, my car was not serviced before they gave to me. miles but its more than that, my car was not serviced before they gave to me. More
Amaturer hour at this place. They want to compete with the likes of Carmax but they just don't have the talent, infrastructure or desire from management to be anything but just another used car dealer. S the likes of Carmax but they just don't have the talent, infrastructure or desire from management to be anything but just another used car dealer. See the Kurt Russell Movie from the 70's for an example of their business model. I literally handed 2 different checks to these incompetent people for a car and were rejected both times for reasons that lead me to think that someone on the inside wanted the car and needed to save up a bit more to get it so don't sell it kinda thing. I would advise to avoid these folks at all costs. I sincerely doubt they will be around long term. More
Shift made buying a car so easy. There was NO pressure to buy or upsell. It was super convenient having the car come to us for a test drive and the staff was super nice and knowledgeable. buy or upsell. It was super convenient having the car come to us for a test drive and the staff was super nice and knowledgeable. More
Best car buying experience I've ever had, testing driving from home made my decision easier and felt like I could do the transaction in my own time with no pressure. Very happy with my purchase and will be b from home made my decision easier and felt like I could do the transaction in my own time with no pressure. Very happy with my purchase and will be buying from Shift again, and recommend to anyone! More
Interesting and easy experience once the test drive was completed. However, it took them over an hour to find my vehicle I scheduled to test drive, so we just stood around waiting while they attempted t completed. However, it took them over an hour to find my vehicle I scheduled to test drive, so we just stood around waiting while they attempted to find the car. Minor annoyance, but not a total deal breaker. Close though More
Everything worked out for me. I ended up applying online for financing and got a call a couple seconds after to schedule the test drive and car was brought to me and all the paperwork was completed in under for financing and got a call a couple seconds after to schedule the test drive and car was brought to me and all the paperwork was completed in under an hour. More