77 Georgia Buick Dealers

AJ was very helpful and knowledgeable. - jdub164

AJ was very helpful and knowledgeable. We will definitely buy our next ride from him!!

This dealership is very nice. - markhwooly

This dealership is very nice. Large lot with plenty of room to drive around and look at vehicles. The staff are all very Friendly and knowledgeable. Purchased a 2023 Chevrolet Trailblazer yesterday and drove it right home. They filled the gas tank full of fuel. Which was a nice feature. Never had a dealership do that before.

Everyone is very friendly! - mkzb57

Everyone is very friendly! I always get great service! Marco is the very best salesman!

The whole team is top notch over there. - Kagriswell

The whole team is top notch over there. Not the first vehicle Ive bought from them and won’t be the last. Thanks to everyone at volume but a special thanks to Todd, Buddy, and Heather

Wow! - MarFowl

Wow! I just about gave up on this dealership because of the response on 3 calls with 3 different salespeople. Typical New Yorker that I am, I got angry and wrote a slamming email. Low and behold.... Joe responds promising me the world. Yeah right. He apologized for his coworkers and said he would do it all and make it happen. Called me back about 4.2 minutes later and said I have your truck parked right outside my office. I said I'd be there in about 90 minutes after he told me I did not have to go the the showroom but to come back to the commercial vehicle building. OK, I'll bite. We ran down, met with Joe, saw the truck (the other 3 sales reps told me it was gone, sold, off the lot) and amazingly enough, here it was. All it took was someone to get up off their butt, walk the lot, find the truck, call the person that ordered it to see if they still wanted it and voila, they said no so guess what? We are driving a new 2020 GMC Sierra that took less that 2 hours from arrival to closing, signing off on the deal and out the door. I bought a truck from them in 2019, at the main dealership and it took over 6 hours, several arguments and me walking out with the sales manager chasing me. Sooooo if you need a truck or ANY vehicle, call Joe. He can sell a car, truck, whatever and you will be handled so much better in the commercial department/building than you ever will in the main building where the sales reps are either to lazy to look or they are killing and fighting amongst themselves to get you. GO JOE! I have ordering 5 more trucks in the upcoming year for our business and Joe said he can take orders starting May 27th and from now on... it is Joe. CALL JOE - avoid the issues with the main office!!!! Great deal, explains everything, works the deal to the customers best interests and I learned some valuable information from him. He takes the time to make sure you have everything you need and all your questions answered. Old School service!!!!! Your survey below is sorely lacking though. It will not let me post until I select make but you only list Buick and Chevrolet? We bought a GMC!

My name is Janis Spears, I recently took my 2020 equinox - janspears

My name is Janis Spears, I recently took my 2020 equinox in for it's 2nd oil change and I and decided to upgrade my car to the next level above my current equinox. I had seen an advertisement about their exchange program. I was helped by John McCaughan. I would like to say that he was so helpful with the entire process. He was very professional and helped me throughout the entire process. Also, when I got to the finance department the gentleman who processed my financing was also very helpful and professional. I am a repeat customer and have bought 2 cars and 1 truck at the dealership over the past 10 years or so. I couldn't be happier with them and will recommend 5 Star to everyone I know who might be looking at a new car. Jan Spears

Everyone is always friendly and helpful at this - Chris Wagner

Everyone is always friendly and helpful at this dealership …looking forward to my next oil change. Thx!

Excellent service. - seminole_67

Excellent service. Great team to work with. Will work to get you the best deal possible.

Everyone we encountered was extremely outgoing and - Michele

Everyone we encountered was extremely outgoing and friendly. They stayed late to help finish our purchase. The purchase process moved along swiftly and efficiently. Amanda was exceptional to work with and we felt very comfortable with her. The next time we need to purchase a vehicle, we will definitely come back to buy from Amanda at Jim Ellis.

Just bought a brand new Yukon Denali from Carl Black. - agl82985

Just bought a brand new Yukon Denali from Carl Black. We worked with Caleb and he was fantastic. He’s super personable and made sure we were comfortable with the deal we got. We had a great experience!

Never did answer my question on the vehicle I was... - Davidlsievers

Never did answer my question on the vehicle I was interested in, so I moved on

Our experience with mister Ed Daniels was phenomenal. - Sabrina.parks

Our experience with mister Ed Daniels was phenomenal. My husband and I had been surfing the web for a Buick Enclave in a specific color for months to no avail, coincidentally, we had an unrelated service call on Monday evening and the conversation surfaced. During the conversation the service man said he had purchased a vehicle from Swainsboro recently and his son just made a purchase, so he gave me the name, he went on to say that , if the vehicle was out there mister Ed Daniels @ Daniels Chevrolet Buick GMC would find it. Anxiously, I text Monday evening leaving a description of what we were looking for and low and behold I received a text Tuesday morning, back and forth a few times and I told Mr Daniels, we ,my husband and I would be there Wednesday morning to see the vehicle. Upon arrival I spotted the vehicle from the corner and drove straight to it, called Mr Daniels to let him know we were on the lot at the vehicle and he came on out. We had 20 minutes of descriptions, explanation and a test drive, we were sold. There was a minor imperfection on the vehicle, Mr Ed said he would take care of it, no problem. Thursday before lunch he called and said the vehicle was ready and Friday morning we arrived and was back home before 3pm in our new vehicle, which included a lunch stop at Coleman House. This experience was quick,seamless and joyful. We are so happy with the process and the outcome. Thank you, mister Ed Daniels Of Daniels Chevrolet Buick GMC IRA and Sabrina Parks

Today's experience with getting my moon rood repaired was - Orlando

Today's experience with getting my moon rood repaired was terrible. It wasn't fixed !

In today's environment with vehicles difficult to find we - PQQDL

In today's environment with vehicles difficult to find we resorted to an inventory search online of vehicles in stock. There were very few, We found one with all of our "must haves" at Heyward Allen, which was 4.5 hours from us. I called to check and see if the vehicle was still available Spoke to Eric, who was very helpful and said it was indeed in stock. He put us in touch with Larry Paul, our sales consultant, who told us how to put a deposit on the vehicle and said he would have everything ready for us to pick it up the following day.. I called at the end of the day, but by the time we drove to Athens, GA from East TN the next day, everything was ready for us. Larry Paul answered all of our questions and gave us a through vehicle orientation. Sean made the contract and financial process quick and painless. This morning I received a follow up call from John, sales manager to make sure we had been well cared for and he let us know he was there if we had any problems. A very positive experience.

The manager MOD had me to come out to the Duluth Rick - Delan0772

The manager MOD had me to come out to the Duluth Rick Hendricks location, he told me they had a marine colored 2022 GMC Terrain suv starting at 31000 with more discount added once we come to test drive because he needed this particular vehicle off the lot before the end of August ..Got there,first they said vehicle wasnt there but would be delivered next week(whatt??)..then said the 1 on the lot that was there was 37,400 but he would honor the 31000 he stated at first,he stated this in front of the saleman so I test drove & applied for the vehicle but when the numbers cane back they were Jacked up..still started at 37000 with 2500 discount and that was it,Mod tried to tell me my imtrest rate was double than it was & that the note would be 717.00 monthly,I stated that was outrageous & that i had jus been approved from another dealership for a interest rate of 6.3 2 days ago so i knew it wasn't accurate, I asked for the print out from the bank multiple times, he said he would get it ,he went to the back instead of the finance paper he brought out another person Ryan-who was very rude with his delivery to say thats what it is & basically if you dont want the deal then leave,never brought the proof of the intrest rate that was told & never change the starting price..Just decietful,dishonest,wasted my time,lied flat out,This guy should be fired & Rick Hendricks should honor thier word on the asking price & give us gas money & a letter of apologies for the inconvenience! So very disappointed from a so called reputable business!

Dealership is nicely laid out, plenty of room to look - Tchild84

Dealership is nicely laid out, plenty of room to look around without getting lost or feeling overwhelmed. Staff is very personable and made the experience very pleasant.

This dealership lured me in with the assumption that my - Reginaldlampkinsr

This dealership lured me in with the assumption that my car was ready to pick up after keeping it for 21 days and still didn't fix the problem. After I paid for the service of replacing my radio ($2389.00) I get my car and only one speaker was working. Then I was told that I couldn't get my money back and I could take the car and bring it back for them to finish fixing it. This was a shock to me that the dealership would do this. No loaner car was available for me the best they say they can do would be to uber me home and uber me back down to the dealership whenever my car was complete. For a simple radio! Do not trust this place if you want good work and honesty. I am very dissatisfied with them!

I had been trying to find a new GMC Sierra and looked - drgiles3

I had been trying to find a new GMC Sierra and looked everywhere, I found one at Hamby in Perry ga. This dealership is about 75 miles from my home. When I pulled onto their lot, My salesman Mr. Willie Stripling, walked out of the dealership and met me immediately. Pleasant personality and very knowledgeable of the vehicle. Everyone was professional, knowledgeable, and kind. No pressure whatsoever. Best auto buying experience ever, and I have bought a lot of vehicles in my life. I recommend this dealership to anyone wanting to purchase a vehicle. They are the best

I would stay clear of this dealership! - dylanpate07

I would stay clear of this dealership! I put a deposit down on a truck but changed my mind before the deposit was considered “non-refundable”. Now I’m being told they aren’t holding to that agreement which was signed and keeping my deposit. John the manager mentioned a lot about ethics but clearly has no regard for customers specific situations financially.

Letter to management at dealer with zero response from - Rrhhww

Letter to management at dealer with zero response from them. I start this letter with a photo that your service department in Cartersville is very familiar with. You see, my 2018 GMC Denali 1500 developed a problem where the fuel gauge would not go all the way to full as seen in the picture. This truck was purchased from you as a CPO vehicle in good faith and in agreement with your terms. This problem did develop late in the warranty period, but that was not the problem. I brought my truck to your service department with this issue either 3 or 4 times with no resolution and here is where the problems begin. Might I mention I live in Dallas, GA less than 2 miles from Hardy, but I purchased from you, 20+ miles each way per trip. First, your technician said he did not see a problem after he filled the truck with fuel and the gauge was as seen above after he filled the tank. Your service department involved GM but told them they did not see a problem and was there a fix? Do you now see a problem developing? Since your service department/technician did not see a problem, GM had no advice on a repair. I must tell you I was angered several times through this adventure with Riverside and the lack of support for me as a customer. I continued to complain and even called GM myself for some help. Next, one of your service people called me and said they were ordering a new fuel pump and sending unit in an effort to fix my truck, finally some hope. But No, Vicky called me back to say you were not going to “throw” parts at my truck in hopes it would fix it. That was my last visit there. About 2 weeks ago I took my truck to Hardy in Dallas, GA after speaking to their service advisor regarding the gauge problem. Hardy was able to quickly repair my truck and return the gauge to proper working order. I waited a few days to write this letter to gather my thoughts. My truck is now fixed and the fuel gauge goes all the way to full each time I fill up as it should. I traveled further than I had to in order to purchase my truck from you. I traveled further than I had to for each service visit. I traveled further than I had to in order to purchase a new set of tires from you. I made 3-4 visits for nothing while I argued with your service department. How much extra time and gas have I wasted, dealing with you? I’m not saying I will never come back but you have your work cut out for you to make me a customer again.

This dealership increased my sales price, forged my - Nek

This dealership increased my sales price, forged my signature, then submitted the forged documents to my bank unbeknownst to me while I was awaiting to sign a new purchase agreement, based on the information that was submitted to my credit union from the dealership. . I suggest to all who read these reviews that what other customers are saying is absolutely true as it relates to Capital Buick GMC dealership. I have filed complaints with the Attorney General's Office, Department of Justice, Cobb County, and Atlanta Police Department in addition to the BBB, where my review was even posted. GA Department of Revenue is looking into the matter as well due to the deceptive practices and fraud of the dealership.

What a blessing!!!! an excellent experience like never... - zcrosby

What a blessing!!!! an excellent experience like never before!!! My husband wanted to surprise me for my birthday with a new car and boy was I surprised! Within less than an hour of contacting us, our amazing sales professional Cody Friedrich had a deal all worked out over the phone since we don’t live so close. All we needed to do was come in and sign the papers. Once we arrived EVERYONE at Hardy was so kind and welcoming from the GM right down to the unbelievable easy and efficient customer service we received in finance. Thank you to the whole team at Hardy! We will definitely continue buying our future cars here!!!

Karla I want to say thank you ! For being so patient with... - Virginiaramirez143

Karla I want to say thank you ! For being so patient with us and putting me in my dream suv !!! From the bottom of my heart ❤️ thank you very much ! Please check out riverside Chevy and ask for Karla

My experience with Critz Mercedes-Benz of Savannah was - Carl Lashley

My experience with Critz Mercedes-Benz of Savannah was simply amazing. I parked my vehicle and was greeted by Sara Foskey, a Client Representative. Sara was friendly, an attentive listener, clear communicator, very knowledgeable, and honest. More than loving the vehicle we decided to purchase, it was Sara's ability to establish report with us that was the ultimate deciding factor to give our business to Critz-Mercedes-Benz. Jackie, in the blue shirt--a Customer Service Representative, confirmed our choice of Critz-Mercedes-Benz by going above and beyond her duty to make us comfortable and by consistently checking on us. Chris Shorette was amazing too as he consistently checked on us. The team at Critz-Mercedes-Benz, from Sales to Finance to the Service are simply amazing. I will only do business with Critz-Mercedes-Benz now, they have mastered customer service. I have already recommended Critz-Mercedes-Benz to my family members. Thank you Sara and Jackie!!!

An Amazing Experience! - Rickytm5

I believe that the experience at a dealership starts with its people and it continues from there with the Delerships overall building, grounds quality and then it’s inventory. NeSmith absolutely exceeds on all of these areas. They have the most friendliest personnel that I’ve ever seen, their building is beautiful, the exterior and interior are well maintained and best of all, they have athe largest inventory, diverse selection of automobiles and (custom) Trucks not found anywhere. I found that The Service and Parts Department continues and makes sure that your buying experience doesn’t stop there, they make sure that your new vehicle receives its necessary service on time, they also provide you with the installation of any additional accessories that parts may offer you or that you may want to enhance your new or used vehicle experience. Thank y’all for a job well done !!!!

I used their service department for 8 years to maintain... - BARBARASPIVIA

I used their service department for 8 years to maintain my 2013 Terrain Denali. At 100342 miles the check engine light came on. I followed their instructions for 4 months (oil changes, flushes, sensors, etc) until they said it needed a new engine. My choices were use it as a "paperweight" or buy an engine. After they replaced the engine I sold the vehicle. No help from the dealership, no help from GMC, as the "engine lasted 100,000 miles". I do not recommend this dealership!

Completely satisfied with the sales lady and buying... - carmichaelcn

Completely satisfied with the sales lady and buying experience. Completely dissatisfied with the representation of the truck I purchased. Bought a used 2019 Chevrolet Silverado with 21,000 miles. Paid over 43k with an extended warranty. After having the truck a month, the backglass is leaking, enough to stain the headliner. After doing a little more inspecting, I notice a spot in the paint on the rear quarter. Along with paint runs, sanding scratches, and overspray.. I was assured numerous times the truck was free of accidents or damage before buying. The Autocheck they provided also confirmed it was free and clear. After all this, I personally bought a carfax report, which in return shows damage reported while under the ownership of Nesmith Chevrolet. Now, all the dealership wants to do, is stand behind the Autocheck and not take responsibility for selling me a truck falsely represented and I’m left with a truck with diminished value! Wouldn’t recommend buying from Nesmith, spend your hard earned money elsewhere!

BEST EXPEREINCE I HAVE EVER HAD AT A DEALERSHIP THANK YOU - SUZANNE.THARPE

BEST EXPEREINCE I HAVE EVER HAD AT A DEALERSHIP THANK YOU SO MUCH I WILL DEFINITELY BE BACK THANKS STEVE WINTERS AND YOUR TEAM

Great friendly people! Made purchasing a vehicle a... - tjpuckett508@gmail.com

Great friendly people! Made purchasing a vehicle a pleasure. From the first step on their lot to the drive away was a pleasant experience. I even noticed the same great customer service to other customers as I purchased my vehicle.