Tim met us soon after ee entered the lobby. - Weathers
Tim met us soon after ee entered the lobby. We were seated & he inquired about our interest.
We were able to stop him short of the usual car-salesman probing questioning & he switched to a far mor business like listening to what we needed.
This is very unusual & much more in tune with how we expect.
After hearing the outline of our minimum requirements, Tim asked two more questions about price & financing. That was it!
Tim then asked 8f we'd like some coffee or water to which we said no thanks.
Excusing himself, he checked inventory & brought one pickup tothe front area.
In the shortest time we thought possible he walked us around it described its features, miles etc. & Waited. That wait was critical to our even considering the dealership, Tim, or the vehicle. We knew we were more than a meal ticket, we were real customers.
We asked to test drive this one, obviously knowing Tim as a "car salesman" could push anyone into buying. But his skills & friendlness could close a deal.
After test driving,we asked a few mor questions from which Tim observed pur interest. It was a short walk for he & us to come to final closur.
After all this, we ask if we could get help moving all our things to our new GMC & Tim volunteered his help.
It took slmost an hour of his help to move everything between the 2 pickups with Tim's help
Three things were critical to completion of this sale:
1. Tim being willing to listen to our needs instead of operating from a : checklist mentality.
2. Knowing how the product line fit our specific needs.
3. Having a willingness to go beyond the standard training & concepts of sales vs. sucker with cash.
We highly recommend Tim for recognition as best salesman.
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