28 South Carolina Buick Dealers

The dealership worked with us to help us get the car of - Carole

The dealership worked with us to help us get the car of our dreams. Otherwise, we would not have been able to buy the car. They made the payments affordable for our budget, and taught us how to drive our new car. Thank you Lugoff Chevrolet! We know we will enjoy our new car!

They were very professional and warm with welcoming to RH - Brendamc@Comporium.net

They were very professional and warm with welcoming to RH GMAC and invited me to the lounge and that water and coffee was available and free. Let me know what was taking place and what they found would need to be done but I could have it done now or later

I was riding by Hyatt dealership and spotted a car that i... - Bo

I was riding by Hyatt dealership and spotted a car that i admired. I spoke with Anthony F who arranged a test drive. I liked the car and I liked the valuation of my car. The office manager arranged the transfer of my plates and also the registration of my new car and I left with new car in about 2 hrs.. Later that week I noticed a strip of chrome on a door had come loose. I took it in and they repaired the small defect at no charge. I am very satisfied with the dealership and will reccommend them to all.

Friendly staff and good service. - albie0647

Friendly staff and good service. Oil change was performed in the time frame that was scheduled.

Always great experience! - mcinnisjennifer

Always great experience! Travis in service is great! Great customer service! They all are very accommodating!

Everyone is super nice and lets you know if any extra - Sfincher8

Everyone is super nice and lets you know if any extra costs will be incurred

I've had multiple bad experiences with this dealership - Donald Coughenour

I've had multiple bad experiences with this dealership when it comes to the service department. For scheduled appointments my truck isn't their #1 priority fir an 830 am schedule appointment fir a simple oil change the service advisor tells me it'll take a couple hours at 1150 I have to call back twice only to be told we have no idea what status you truck is at we will call you back only to be told uh we could have it done by 2pm... this os for an oil change?! Why waste my time... I took my truck here for repairs as well only to he told we are awaiting parts, we can't get to it yet etc when it was a scheduled appointment and im the one reaching out to them not vice versa they are always too busy to be bothered with me. I would get it if I dropped off my vehicle randomly to them but not when we schedule a time. Take your vehicle somewhere else... get better service elsewhere

Terry mattress was so helpful and professional I would - ashleyevett96

Terry mattress was so helpful and professional I would recommend this place to anyone they have a bunch of cars to choose from they're very professional and very fast service. I'm very pleased with my Volkswagen Tiguan.

Has not got back with me on the deal yet. - larrymarshall

Has not got back with me on the deal yet.I thought they would have by now. Must be to busy. Maybe l will go somewhere else

Worse place ever! - whitmoe444

Worse place ever! My list could go on forever what’s wrong with this place! Let’s start with the most recent incident. A side panel randomly flew off my car while on the interstate bc the glue they use for my car wasn’t sure enough. I go in to get a replacement. They put in my order this was in May. I call in June to check on the part. They inform me I don’t know when the part will be in. July rolls around I call again to check. They tell me oh the part was in since May. I then inform them I called in June about the part. Well fast forward to me making an appointment. Took time off from work. I arrive. They can’t find the part. One guy name Travis says oh yea I saw that part my service director’s desk and thought oh she is coming in today to get the part on. I’m like I didn’t speak to you for an appointment how am I to know the part was in? I waited an hour for them to find my part for my car. Guess what? They didn’t. So they reordered my part. Then I request to speak to the manager. They tell me he was in a meeting. Gave me his card. Guess what?! I called him for 2 weeks now. No response. This place is horrible with management. If my car didn’t have a warranty there. I would never go there. Another thing. It’s August. Guess who still doesn’t have their car part. I’m looking to change this and pray there is a change. Service director name is Brian and I hope they see this!! Very poor management and services. Like said not the first time bad service!

So initially we got truck fished. - Megancprice22

So initially we got truck fished. We called to make an appointment to see a specific truck (we live about 2 hours away). When we got there, the truck was on the side of the building with the whole middle console missing, rust every where, flat tire, and that was when we were notified it wasn’t available. So they pulled us in with a great truck and value (so we thought) only to be told “we can get you in another truck” so obviously the other trucks they could get us in were a bit more expensive, but we were there so we took the bait. Unfortunately three weeks after purchasing the truck we were paying a deductible because the computer went out. Three weeks after it was fixed, back in the shop… this time we had to replace the ecm …. And then the next day the water pump went out! On top of the computer model (that was replace) kept glitching and turning our truck off and on sporadically. We took it to the closest Chevy dealer, they said they have to call gm motors and get them involved. Finally I’m over the BROKE truck they sold us so I call. I was told by Steve, the general manager, to get it from out Chevy dealership in town and bring it back, they would help fix the problem. Yeah, they definitely didn’t help at all… they tried to push us (saying keep an open mind or seeing if we would pay more monthly for a NEW truck). So, I didn’t let them steal more money from me buy getting into a new truck, or a vehicle we didn’t want. I told them to fix the truck, and if we left there with this unresolved legal action would be our resort. Well here we are driving home in our truck. They said they would come pick it up, and get it fixed later because they didn’t have a loaner car. The BEST part is there was another guy there with the same problem. I would never recommend anyone get a vehicle from them. Especially used because obviously they have a problem with the vehicle they purchase. So Vaden, stop trying to milk people of money and fix the crappy vehicles you sold us.

The Body Shop at Prothro GMC, specifically Andrew Stone, - wilma_cotton

The Body Shop at Prothro GMC, specifically Andrew Stone, was very courteous, polite and friendly and they did an excellent job on repairing my Terrain!

Very Impressed - bigcity

The service department is second to none. I had a major issue come up with my vehicle just outside of warranty. Johnson Motor Company was able to repair my truck the same day I brought it in even though the part required was on national back order. The best part, they were able to convince GM to cover the repair even though my vehicle was 7,000 miles outside of my preowned warranty. Very impressed!

Fraulent Sale - vickideidra

CRecently, I was due to purchase a vehicle from this dealership. It was to be transported to another state. I communicated with the salesman(Noah Prine) through out the process. He in return communicated with the sales manager (Paul Streaman). We had reached a agreement, insurance was paid to transport the vehicle, it was due to arrive on Feb. 10, 2020 between 3:00-4:00 pm. Spoke with them the evening before due date. All was well, we sealed the time slot for delivery and my husband took off from work to be present at delivery. Then, I texted Noah day of delivery in which he texted me back. The vehicle was sold! they sold it that morning of delivery. How fraudulent could that be? I was told on Friday, the vehicle was taken off the floor. On the following Tuesday its sold? This has been a expense on my family, and no one at the dealership has tried to call me. Mr. Geffert the General Manager of the dealership sent me a text asking for my availability to discuss the matter. I responded and he still did not call. This is extremely disappointing!!!!

Easy schedule of appointment and great communication with... - Rbenking

Easy schedule of appointment and great communication with estimate and repairs. Fantastic experience very clean facilities and I was able to drop off vehicle night before

Awesome is overused these days, but its a word that fits... - bmancinelli

Awesome is overused these days, but its a word that fits Hadwin-White Subaru. Sales Manger Dan Fleming, Sales Associates Tyler Martin and Dan Colbert as well as Business Manager Tim Colbert assisted us with professionalism and friendliness. They were all totally at ease when explaining important information about the pre-owned Impreza we chose, and the process involved. Credit approval took less than 10 minutes! Interest rates can't be promised (credit score matters, after all) but the low interest rate mentioned at first as possible, was delivered. This dealership should be a template for anyone who wants to open a store. 1st rate in EVERY way.

Had a fantastic experience trading in my old car and... - Jordan

Had a fantastic experience trading in my old car and buying a (new to me) car! Craig Willis is a fantastic salesperson. The process was quick and painless. I’ve had many services done here as well and the service advisors & technicians are great, too. A++!

Best Customer Service - budgirl

Customer services is the best in town. Sales team is always willing to help me find what car I am wanting. Services department is fast and very friendly!

I can recommend this dealership for service only, they do... - ls2gto

I can recommend this dealership for service only, they do a satisfactory job; not exactly the best, and sometimes take too long to get the job done. If you have a good relationship with them, you can get away with most aftermarket modifications on the vehicle without any problems of refused warranty work. Sales on the other hand, they are too uptight on the pricing and the salespersons do not do a good job to make you feel important enough to call you once a vehicle is available, etc. I ended up buying my car from a dealership about an hour away because I could actually haggle a price on it.

Customer Service Failure - Frank Banks

Bad at honoring Appointment made at least 30 days in advance for car repairs or Maintenance. I have waited for 60 days after 2 appointments were dropped due to The front desk Secretary's not calling to confirm online appointment and appointment made in person to repair radio wiring.

Best Dealer in Upstate SC - joel_taylor

Wakefield Automotive was great to deal! Jay Wakefield and his staff are tremendously friendly. They were able to locate the exact truck that I was looking for and we negotiated over the phone. I did not step foot in the dealership until I picked up the vehicle. Jay was quick to return phone calls or would even text me to say that he would call me back soon. There were no processing fees and they gave me the best price out of all the dealers in the upstate SC area. They didn't push any "extra" packages on me. I have even had some followup conversations with them after the sale. You can't go wrong in dealing with Wakefield Buick GMC. They were highly recommended to me and I highly recommend them if you are in the market for a new vehicle!