25 West Virginia Buick Dealers

The Service Technician was friendly and helpful. - Frank

The Service Technician was friendly and helpful. The service provided was fast and the cost was reasonable.

I have purchased a vehicle that was previously worked on - JohnnyGraham

I have purchased a vehicle that was previously worked on for recall at your service department. The recall was for headlights. The headlights have now stopped working again. The drive lights never worked. I’ve returned to your service department to be advised that I would need to pay $300 to have the bumper removed as well as I was billed $70 today for them to do nothing and my vehicle just sit in your service department. Your service department manager was no help was not willing to keep me as a customer or even try at that point as of today I will no longer be doing business with Coles. I have also contacted GM.

Very nice people who helped me. - lorettahilling

Very nice people who helped me. Nice place to sit and wait until my car was down.

Everyone treated me great , nobody tried to push anything - Happy Customer

Everyone treated me great , nobody tried to push anything on me and you sell your vehicles at msrp with no adjusted market value add on . 5 star for sure !!!

Service - Jeanette Barker

Great customer services, Pete, my service manager is prompt, honest and explains any issues I may have. My mechanic is the best. I have went to Mosses for 15 years. Those guys are great!

I looked for a Brownstone Metallic suburban. I has one... - Sue Ellen

I looked for a Brownstone Metallic suburban. I has one flight and two rental cars to arrive at Matheny Motors in Parkersburg, WV. My purchase is exactly what I wanted. The dealership’s service was Five-Star. Thank you again

Very pleased with our experience with the sales staff at - jrdodrill

Very pleased with our experience with the sales staff at Thornhill. Even after getting our new vehicle home and finding flaws on the hood. Our salesman was very eager to repair and even offer a loaner vehicle while ours was being repaired. I would recommend my salesman and this business to friends and family. That’s what means the most is when they are willing to help after the deal. Thanks guys

Absolutely the best people in sales and service. They... - Shadow

Absolutely the best people in sales and service. They strive to make sure the customer is pleased. I enjoy looking over inventory and talking to Dennis.

Awesome service. Nate is the best. They always listen to... - Westfall_shane

Awesome service. Nate is the best. They always listen to your concerns and do there best to help you

Saved me. - SMH

I bought a car at Premier in Granville, WV. I was in an accident and had the car repaired at a local body shop. unfortunately there was an electronic issue after and called Premier to get it repaired, I was told by Premier to return it to the body shop. A friend Suggest I contact Astro @ Exit 132 Buick GMC, I did and they made an appointment for me within the next couple of days, they realized it could be a safety issue. they evaluated the car, called me at work and advised of the issue and order the part immediately. Within two days, my car was repaired, it is working again and It is safe for me to drive. Thank you Astro @ Exit 132 Buick GMC, for the repairs, quick and friendly service, taking the worry away from me. Thank you, Thank you, Thank you

Dave was wonderful for our car buying experience. He was... - hs

Dave was wonderful for our car buying experience. He was trustworthy and straight forward. I am thankful we worked with him and he helped us find a great car for our family.

Excellent buying experience. Very professional without... - bessinajw826

Excellent buying experience. Very professional without high pressure sales tactics. I was extremely pleased with my purchase. Knowledgeable sales person. I highly recommend this dealership.

Had a great experience. In and out in just a couple of... - huddymr

Had a great experience. In and out in just a couple of hours. Called ahead to check if still available and they set an appt for next morning. Had truck out and ready to go by the time I pulled in. Very friendly staff. Thanks again

Salesman respectful and very helpful with the new car... - Happyplace31

Salesman respectful and very helpful with the new car experience teaching use of n maintenance schedule. Multiple follow up calls and more training. Have never had such a positive experience

I don't know where to start. This was my 18th car that... - Josh

I don't know where to start. This was my 18th car that I've purchased in my life and this was BY FAR the best buying experience EVER. Josh Staggs was my salesman and he was amazing and made everything seamless. I live in TN, so they had to deliver it to me, so I had the absolute pleasure of meeting Joe and his Wife Debbie. They are 2 wonderful people and it was so nice meeting them.... Needless to say, I have found my dealership for life. Thanks guys!!!!

Best dealership in the Valley - Dealer rating

Caleb Agnew and the rest of the people at Bob Robinson were very easy to deal with and I will buy all of my cars there.