14 Massachusetts Cadillac Dealers

Everyone is knowledgeable and very friendly without being - maria.meyer

Everyone is knowledgeable and very friendly without being pushy. The whole place is clean and sunny. I bought a Mercedes from them before and just got a 2020 GLE.

I had a great leasing experience at Sudbay. My sales... - Louis A.

I had a great leasing experience at Sudbay. My sales associate Henri was awesome to work with. I would highly recommend this dealer. Great experience!

2 days agoNEW Thank you to Cadillac of Norwood. - dicarterkk

2 days agoNEW Thank you to Cadillac of Norwood. The sales consultant Al, manager Alex and finance Omar we’re professional, friendly and most of all they made us feel comfortable with this purchase. I traded in my wrangler I had for 12 years and bought a coupe. I was pretty nervous and they made it a stress free transaction. Took care of a couple things I asked for as well. Touch up was a bit lacking but I can live with it. Thank you! I highly recommend to ask for Al if you’re looking for a new or used vehicle.

Went there for oil change to my Camaro SS. - georgehasfitz

Went there for oil change to my Camaro SS. A service technician named Aimee took care of me. Had several questions, she had All the right answers and was very helpful and knowledgeable. Would not hesitate to reach out to her in the future for any of my car needs. Thank you Aimee.

These guys were awesome! - Ricky61houty

These guys were awesome! Got there at noon, left there around 3:30. Drove away with our new car! Traded a Ct6 for a newer Ct6. Jacob was awesome, no pressure. Have bought a few vehicles in the last few years and this place is top notch!

I recently had a great experience buying a GMC box truck... - landrymechanical

I recently had a great experience buying a GMC box truck here. From the initial phone call I had with the sales person, Ralph, I knew I was at the right place. I got a great financing deal with warranty, they fully prepped the truck including inspecting the vehicle, then delivered it to my shop the next day. I’ve been buying Fords for the last 10 years, but unfortunately the dealership I’ve been using has gone downhill. I got5 new 2021 ford vans this year, two of which had defective parts, I had to wait 3 months for a e brake cable that was defective. I will 100% be shopping with Baker the next time I have a need

Excellent service . - Bachandlandscaping

Excellent service . Very helpful and informative. I would definitely buy there again in the future.

Would never do business here , EVER AGAIN! BUYERS BEWARE!! - JordanG

SAVE YOURSELF THE HEADACHE AND GO TO IMPERIAL IN MENDON OR ANY COLONIAL DEALERSHIP! Would never buy a vehicle from them again, sold me a “used” suburban that was used and traded in by one of there own, purchased it from them beginning of August 2017, battery died within a few days, took 2 days and many calls from me for someone to give them “clearance “ to put a new battery in it. They never changed out the brake pads and rotors like they said they would (figures salesman puts “resurface” in purchase and sales and they didn’t even resurface them.) I had to call many many times about my brakes squeaking, they proceed to tell me they did them April 2017, so it sat not driven for 4 months so brakes/pads were all rusted and squeaky. Rear tailgate pistons both broke within a few weeks of owning , 2 of the 4 tires had leaks within a few days outside the 30day guarantee, mind you I had put in well over 40 calls to there service department, my suburban I had just bought for my wife ! From her own cousin who works at diamond,! was in service for almost 2 weeks of that first month I owned it, with them always saying “I don’t have clearance” to do that and leaving me helpless. Not to mention end of September ( almost two months since bought ) my suburban starts acting up and misfiring and brought to mechanic and has a hot cyclinder 7, which keeps blowing spark plugs and misfiring , I’ve put 2 sets of plugs in under a year, and have to get oil changes sooner as it burns oil , I would never buy a vehicle from them ever again , used or not they had a vehicle on there lot and sold it to me and my wife (her own cousin sold it) and has BEEN NOTHING BUT PROBLEMS, the vehicle should of never been on there lot and they know it and that’s the reason they treated me like dirt after I purchased it, they lost business from me and my family that’s for sure Mind you when I finally plugged into snap ons advanced controller found over 20 codes that were cleared before I purchased the vehicle Be aware of them!! They will rip you off in service, and beware buying used anything and new from them!! Shop around there are dealers local who are THOUSANDS CHEAPER more than willing to be upfront and honest with you . This was copied from my review from google, they are liars and snakes and did not do any of that except ONE key fob, and REAR ROTORS ONLY NOT EVEN PADS!!! they are thief’s and snakes and should not be in business at all. ****MY RESPONSE TO DIAMONDS LYING RESPONSE** I have records and conversations saved to prove none of that was done AT ALL!!! (Tires, rotor and pads ), they did two back rotors because I threaten to get a lawyer involved. ADDITION - I DID NOT RECIEVE 4 NEW TIRES AT ALL!! I DID NOT RECEIEVE THE FRONT AND REAR BRAKE PAD AND ROTORS, YOU ONLY REPLACED THE BACK ROTORS BECAUSE THERE WAS RUST SPOTS AND RIVETS IN THE ROTORS, YOU DIDNT EVEN CHANGE OUT THE PADS LIKE YOU WERE SUPPOSE TO!!! YOU GUYS ARE SUCH A JOKE AND LIARS ITS PATHETIC AND SICKENING , NONE THE LESS THAT AN EMPLOYEE WOULD SELL HIS COUSIN A VEHICLE LIKE THIS !!! You guys ought to be ashamed selling cars with known problems to people , never mind family members. MIND YOU I HAVE ALL THE TEXTS, EMAILS, and CONVERSATIONS SAVED BETWEEN ME AND THE SALESMAN WHO SOLD ME THIS PIECE OF JUNK, I HAVE ALL RECEIPTS YOU GUYS ARE ABSOLUTE LIARS , I RECIEVED NO NEW TIRES, NO NEW PADS ALL AROUND , I HAD TO FIGHT AND FIGHT AND CALL AND CALL FOR YOU TO PUT ON REAR ROTORS!!! YOU GAVE ME ONE REMOTE WHICH TOOK 2 WEEKS TO COME IN!! COURTESY VEHCILE? IT WAS OUR ONLY VEHCILE AT THE TIME AND WE HAD GOOD FAITH YOU WERE SELLING US SOMETHING RELIABLE AND SAFE , and a service 9/21/17???!!!! LOL , THAT WAS THE LAST TIME I BROUGHT IT IN AND YOU GUYS TOLD ME “THERES NOTHING WE CAN DO ABOUT FRONT PADS AND ROTORS AND THE TIRES “ , you guys are con artists , PLAIN AND SIMPLE!!!!!

The finance specialist was nothing short of amazing. Our... - Rtree

The finance specialist was nothing short of amazing. Our salesman was very friendly and pleasant while we were in the dealership, but once we left that day, things seemed to fall apart. He didn't communicate well about what was going on with our registration, despite saying he would call us if there were any problems. He said we'd be able to pick it up Monday. Come early Monday afternoon, he said he hadn't heard back from our insurance company yet, then it was that the insurance company had rejected the RTA and his RMV clerk left at 4pm, so nothing could be rectified until the next day. Pleasant during the deal, but once it was made seemed to forget about us.

Great Service, unexpected surprise - foodie42

I was really surprised at the excellent attention that was demonstrated by Rob Wayburn & Andrew. I wanted a preowned car within a certain price range. My first experience was with Robert several months prior, unfortunately I was unable to find anything at the dealership. Robert took my information and promised to notify me if anything comes in. At this point I was use to this being the last time I'll ever hear from a sales person. Pre-owned cars are a hit or miss issue as it is. To my great surprise, Robert called several months later with a potential car that will meet what I was looking for. SEVERAL MONTHS ! Rob, was attentive and kind, I actually ended up purchasing not the car Rob called about ( it did meet my needs ), but, a slightly more expensive car. I couldn't be more please with my experience as well as the car. I was treated very fairly & respectively. I has some minor issues that I wanted repaired or replaced. I went to Rob, he walked me to the service department & introduced me to Rich in the service department to make sure I knew who to go to. Rich was also friendly & very patient as I tried to explain my issues. Not a problem well take care of it. Even though this is not a GM product, I will continue to have my car serviced at this dealership. I just can't tell you how great my experience has been with Cape GM, Rob should be commended for his outstanding customer service skills, thus , making this dealership stand out more than others I have experience.

Continuously excellent service with there concern for the... - alan

Continuously excellent service with there concern for the customer. I had work done on my older Cadillac and it was teated with care and respect.

Very bad customer service - Mgh1970

I bought a 2016 escalade from them A month ago and I was promised an extra key and some dents to be fixed and since then I’ve been trying to call and leaving messages with no response

Inaccurate diagnostic suggesting $700.00 in unrelated... - Pennyspontiac

Inaccurate diagnostic suggesting $700.00 in unrelated repairs to problem. Car taken to a dealership in Schenectady, NY and was properly diagnosed and covered under warranty.