26 Missouri Cadillac Dealers

We have been working with these folks over the years. - mscheree

We have been working with these folks over the years. Jason is an excellent salesman and Dennis always gets the best financing for us and ensures that everything is taken care of.

Dealership is easy to deal with and got my loan at the - KALEBSAKER

Dealership is easy to deal with and got my loan at the best interest rate. I would do business with them again. I cannot say that for many dealerships.

I bought a used vehicle from them a year ago. - HKRADLOFF

I bought a used vehicle from them a year ago. And I got ripped off badly. Put less than 1000 miles on the Firebird and kept it in perfect condition now at a time when used cars have never been higher they will buy it for $5,000 less! Wow that is $5,000 difference in 1 years time on a used car that has already suffered its depreciation kept in the exact same condition. Quote from USAToday "According to data released by the U.S. Bureau of Labor Statistics on Thursday, the consumer price index for used cars and trucks jumped up by 40.5% from January 2021 to January 2022. Explain how I lost $5,000 on my vehicle at a time when used cars are up 40.5%?

The most knowledgeable and professional service and parts - donniebaker479

The most knowledgeable and professional service and parts department of any gm dealership I've done business with.

2016 CHEVROLET EQUINOX LT AWD Owner, basic oil and filter - JT

2016 CHEVROLET EQUINOX LT AWD Owner, basic oil and filter change and tire rotation PRICE SHOCK $125.00

Where do I begin. - brian

Where do I begin...How bout the beginning. I have a 2004 Silverado, and about 2 years ago, it developed a 30mA battery drain problem. Took it to Pearls for repair. Long story short after a new battery and starter (over 1200), the problem persists. Then, they tried to get me to remove the after market remote start system with zero diagnostic evidence to support that course of action. I politely declined doing that. My truck now has a 300mA (yes, 300mA) drain. I just disconnect the battery when I'm not using it. To Pearl's credit, they did give me half my money back for the unneeded parts/labor. Fast forward to now... In March, I bought a 2018 GMC Sierra Denali from Vroom. Upon unloading it, I noticed a problem and immediately contacted Vroom. They told me to have it diagnosed, which I did. I waited a week for an appointment at Pearl Motors, and I'm not real sure what they did to "diagnose" the problem, but they had it in the shop for less than 1/2 hour and told me the "guards" were broke off of the running board motors, and was getting dirt, mud, water and snow in them, and it needed both of the motors replaced (to the tune of just over 1400. (Vroom sent me a check to have them replaced). After having them replaced, while still in the parking lot, I checked the operation of the running boards and the symptoms were EXACTLY the same as they were when I initially took it them. For the record, I have both of the old motors. and there is no evidence of anything (guards) being broken off. Then, I was told I needed both sensors replaced. Parts ordered, another week and finally, the truck seems to be fixed. Again, to Pearl's credit, they only charged me for the part (Just over 100). They didn't charge me labor to install the one sensor that was actually broke. When I brought up the fact that I didn't care to pay for parts I didn't need, and since the symptoms were unchanged, I assume I didn't need 1400 worth of motors...Things got "interesting" in the parking lot with a couple of employees (not sure who they were, I assume a service advisor and a manager). They didn't care for being called out. With my previous experience with them on top of this one, I have come to this conclusion....Pearl doesn't have any problem spending their customer's money just throwing parts at a problem, they don't seem to have any idea how to actually troubleshoot them. While the sales department may be top notch, I wouldn't recommend using the mechanical side for even an oil change. I believe I'll find another shop to have my vehicles repaired in. At least my running boards now work correctly! Thank you, Pearl

I have purchased countless automobiles from Jim Falk and - Amylynn82

I have purchased countless automobiles from Jim Falk and whether I’m purchasing new or used I get the same great service every time. My latest purchase was an Audi from Traci Shepard. She was attentive, informative, and personable. She was quick to respond over the phone or in person and had my vehicle pulled, cleaned, through finance, and ready to sign for in just under two hours. I was on my way home with it that evening. I definitely appreciate this dealers genuine respect for time and their hassle free process. I’ll be back for another I’m sure.

I am now on day two of the hostage crisis. - chad1019

I am now on day two of the hostage crisis. Once again no response from Bommarito. I never received the Fed Ex package containing the paper work for my registration, I call Bommarito for assistance, receptionist was rude, and down right antagonistic toward me, the customer. I asked to speak to the manager and was given no assistance (big surprise). They connected me with some admin types that were equally rude and dismissive. BLUF, I am supposed to wait 6-8 weeks before I can get the paper work needed for registering the vehicle. Guess once they get your money, you don't count for anything. The sales man was fanstastic, 5 starts to Kiwi. The rest, not so much

Had a horrible experience at this dealership. - Ss03

Had a horrible experience at this dealership. I wish I could rate it 0 stars. My husband and I are planning on purchasing a 2023 Escalade sport platinum. My husband spoke to Chuck and told him what our budget is and what we’re looking for. Chuck keeps pushing us to come Into the dealership to chat. My husband specifically tells him that we don’t want to waste his time, nor our time and gave him our budget when speaking over the phone. We also have a 2 year old toddler so it’s difficult going anywhere with him running around. Chuck tells us “oh sure, we can definitely negotiate and get the numbers to work, just come on in. It shouldn’t take more than 20 minutes.” He also tells us the deposit for a preorder is $1000. Ok then we agree to stop by the next day. We go in at 3:30pm on Saturday. There is not one soul in sight looking to purchase a car. We get approached by a nice guy who tells us it’s been a slow day for them and offers us water. He walks us inside to meet with Chuck. Chuck then decides to push us to work with a different salesman (WHAT??) And then explains everything to this other guy who’s name I didn’t catch. I’m pretty sure he was new. So again we have to explain everything to this new guy and before we sit down in his office, we tell him this is what we’re looking for, this is our budget and we’ve done our research so we know what the car is going for, etc. He says ok absolutely, we can work something out, let’s design your preorder. 30-45 minutes go by and we finish designing everything and he goes “Um yeah these cars are going for $25-35k over sticker price as a markup fee.. and the deposit is $5k” ARE YOU KIDDING ME?? My husband spoke to Chuck yesterday, & told this other salesman our budget already and now you’re telling us this? By this point I’m mentally checked out because there’s no way I’m paying this guy an extra $25k to put in his pocket when we’re already spending 6 figures on a car. I grab my son and take him to the car because he’s getting antsy and I let my husband deal with the sales guy. After my husband again tells him our final number, he says he’s going to check with his manager real quick and it shouldn’t take more than 2 minutes. 15 minutes go by and he doesn’t come back. My husband gets out of the office and asks someone where our salesman went as we had to go and he said he would look for him but he never did so my husband just walked out and we left. The guy never called us to tell us what his manager said. I spoke to Bobby a week prior for the same car not realizing it was the same dealership. He tells me they have a 2021 sports platinum in our budget. I ask him questions about the car, how many previous owners, etc and he doesn’t know but will email me the carfax. He sends me the carfax 2 days later and it has 3 previous owners and an accident!!!! I was shocked he thought we would even consider a car in this condition after he knew we were looking for a brand new car. Very disappointed with this bait and switch. This is a very scummy dealership and we will never return to this place nor let any of our family or friends purchase any vehicle from here. I expected better service when spending this much money on a car. Very unprofessional sales people with scummy sales tactics, and they look for ways to waste your time. No wonder they had no customers on a Saturday afternoon. Take your $$ elsewhere.

I went to this dealership to look at 2 used cars for... - velvio0912

I went to this dealership to look at 2 used cars for sale. One was already sold so Mac brought out a Ford Taurus. Took it for a test drive and as I started to accelerate the car started shaking very bad. I can"t believe they had this car for sale. Back at dealership, I informed Mac of problem with car. He said he wasn't aware of problem. I would stay away with this place!!!!

Vans Cadillac is sales is horrible! - contras_caraway.0

Vans Cadillac is sales is horrible! In the same breath that they thank you for your devotion to the nation, they continue to deceive you. Thanks for not serving a veteran, Van. They pretend to value you, especially once they kow that you retired from the U.S. Air Force, but there is no follow-up if anything goes wrong. What deceit and falsehoods! The Cadillac Escalade that I was sold was supposedly certified, but it could not have been since the front bumper had several paint chips covered up by paint touch ups. The vehicle was not properly cleaned didn't realize that until we were almost home, but I was ok with that. Multiple attempts were made to contact Marion, the salesperson, but he only answered once. His sole response was a text message informing me that a car with paint chips may still be certified. If I examine the inspection checklist for the bumper, I cannot find any mention of bumper defects. Worst dealership to buy a car from ever. My freshly bought car's sound system needs servicing, since the music is intermittent; the oil life of the vehicle is at 49%. Be aware if your vehicle is not delivered in a well-lit location; he parked my vehicle in a shaded area when he returned after obtaining gas in an attempt to conceal the bumper and the inside stain. He was being dishonest; he was aware of the presence of the rock chips. I drove from Nebraska to get this Cadillac Escalade based on the untrustworthy salesperson's description and statements. Regarding the automobile I acquired for $109,000, Marion neglected to call me or make contact with me. Invest in a different Cadillac dealership that will appreciate your business. This is my third Cadillac Escalade purchase, and I'm not sure that I'll ever give Cadillac another opportunity to disappoint me!

Horrible for Veterans or people with disabilities. - ggilliland85

Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.

No respect given for someone driving 285 to view vehicle. - Smith17

No respect given for someone driving 285 to view vehicle. Salesman lied about vehicle condition and vehicle was dirty. Cigarette burns all over carpet and seats. Leaves and brush stacked in door jams. Bed liner was filthy. And this is a new Cadillac dealership. Very much discouraged from ever trusting a new Cadillac dealership.

Delightful buying experience - XT4FAN

After having several less-than-stellar experiences at other dealerships who clearly haven't learned women actually CAN buy cars on their own, I cannot say enough about how different my experience at Sapaugh was. My salesman, Mike Indelicato, was totally delightful. Friendly and easy-going, he let me ask the questions I needed/wanted without just assuming I knew nothing. I found the price/dealing to be very fair and I believe I got a great deal on a new car that I'm really happy with. I look forward to continuing to do business with them.

Wonderful experience. No pressure or lies. Got a fair... - kcbradybunch

Wonderful experience. No pressure or lies. Got a fair price and a great car.. there was no pressure with this dealer and the hit all the paperwork within minutes of us getting there.