51 Ohio Cadillac Dealers

Great job by the entire Classic Cadillac team including - dinashriver

Great job by the entire Classic Cadillac team including the service department. We have been customers for years.

Just bought a new Chevy trailblazer and couldn't be more - jcpack412

Just bought a new Chevy trailblazer and couldn't be more excited the SUV is fantastic and my salesman Craig Vicars was very helpful in guiding me through this purchase couldn't be more pleased!

I bought my new 2022 GMC Sierra from Coughlin Circleville - Adam Kolesar

I bought my new 2022 GMC Sierra from Coughlin Circleville and couldn’t be happier! Randy Reece was a pleasure to deal with and was very responsive to my questions even on his days off. He also made me feel comfortable with the deal that we made. Still even after the sale he checked in with me a couple days later to see how I was enjoying the truck! That is how you know someone cares about what they sell and the customer. I will be giving my business to them again when my time comes for another vehicle!

Greg was a great salesperson. - Sstump0925

Greg was a great salesperson. He is polite, straight forward, and diligent, I would highly recommend him. The only issue with getting the car was a misunderstanding over who next up to test the car. Performance got it all worked for the best. I am exceedingly pleased with the car. I have received may compliments great appearance of the car. Gregg and Performance will the first place I look when I am ready to upgrade.

Pleasant, stress-free experience from start to finish. - Atabbert

Pleasant, stress-free experience from start to finish. We came from Michigan to Morris GMC. They worked to get us into the exact vehicle we wanted. Thank you Mike S for being so accommodating, answering all of our questions, and going over everything. Scott M was friendly and informative and made sure we had everything covered. The whole process was relatively quick and we were in-and-out with our new GMC truck. It was totally worth the drive, I highly recommend!! Thank you again

Mike in service was so helpful with getting my Volvo - Mason

Mike in service was so helpful with getting my Volvo fixed. David helped as well but mostly Mike. He even road tested my car to make sure it was driving good again.

An email was sent asking about the availability of the - Tommy Boy

An email was sent asking about the availability of the car. The email was never responded to.

Purchased a preowned Buick Encore on 5/20/22. - slcorb

Purchased a preowned Buick Encore on 5/20/22. Great service from Kenny DeSantis. Did not rush our decision. More than willing to discuss any vehicle we thought we might be interested in.

It was a pleasure working with Renee! - ekhlegal

It was a pleasure working with Renee! She is very knowledgeable and I didn’t feel pressured or rushed. Truly the best experience I’ve ever had at a dealership!

The ability to work with a customer Does not exist, I - ekleberry1951

The ability to work with a customer Does not exist, I told you that I was very interested in the Toyota several days I tried to get together with the salesman and I told him I drive a semi truck, not always sure when I get back in, we tried several nights to get together and even had a bank loan ready to go, I said for sure I would be there Friday and had my down payment ready. I got in at two O'Clock and called him and another salesman said he went to the dentist and the salesman also said the car had been sold that morning. You guys suck.

Came in looking for a certain vehicle and Chris Holly got - Jennifer

Came in looking for a certain vehicle and Chris Holly got me taken care of!

You never checked the tire pressure not sure if my tire... - starlinjerry

You never checked the tire pressure not sure if my tire was rotated. I payed for all of it but never got it

Called and it was kinda confusing. - Sandman93

Called and it was kinda confusing. I had 9nlyba few questions and I had to schedule an appointment so I can ask. Plus the secretary wasn't much help to begin with.

I took my car multiple times to get looked at because it - kk20192010

I took my car multiple times to get looked at because it was turning off, every time I took it in, I was told it was an "update from Kia" and to call back because none of my lights were on showing an issue. My car was turning off when I parked it - I took my car to Eastgate Service department and they discovered I needed a new transmission. Service Manager from Fairfield never called me back, nor did they take the time to look over my car and address my issue after multiple visits in. My car is 2021 with 16K. I have not had a car for 4 weeks and no option for a courtesy car on a LEASED vehicle. Service and Customer Service is poor and will tell everyone my personal experience.

Salesman was very nice The car was not safety checked - fasttl2000

Salesman was very nice The car was not safety checked They reset the engine light and did not fix the problem brake fluid was almost empty The only thing they did was change the oil

I see the same complaint I have is the same complaints - dfloyd035

I see the same complaint I have is the same complaints identified in the previous reviews. I purchased a cadillac in July 2021 from Crestmont. I had to file a complaint because the salesman added a extended warranty after I specially said I was not interested. I know it was done on purpose because it was the only paperwork unsigned by me. For my one year anniversary they sent me a coupon for an oil change in the mail on and in my email. I cut the coupon off the card and took it in to use at the dealership. Dave Moore very rudely accused me of cutting off the expiration date and told me I couldn't use the coupon because it had expired. I told him I just got it in the mail last week and it couldn't have expired. There was no expiration date on the card. I pulled up the same coupon on my phone and showed it to him, he physically took my phone and said he had to go ask if I could use the coupon they sent me days earlier. How rude and disrespectful that was. He reading the email but he has to take possession of my phone to ask someone. The I ask if my car was ready. Rudely told me I'll call you when it's ready. Another review called him out for being rude. My check engine light came on this week and left 2 voice mails for Anthony Tran with no response. I spoke to a rep and she assured me he was in and she would personally leave a message on his desk. A week later and he never called. This is the same complaint in other reviews, no one calls you back. One incidence, you might consider an oversight, two you think suspicious but three incidents in a year, it the culture of the company and it must be sanctioned by management because it continues. My advice is to run and don't do business with Crestmont unless you want to get in bed with horrible customer service. I will not go here again.

Great Experience - Eric H.

I highly recommend Abdul and Glockner for your next car purchase. They made my car buying easy and enjoyable. Everyone was nice and friendly as well!

Just bought a 2018 ATS at Jeff Schmitt Cadillac in... - NC911

Just bought a 2018 ATS at Jeff Schmitt Cadillac in Beavercreek, Ohio where the process - start to finish was top shelf - couldn't ask for more. Initial phone contact, follow-up from Rob in Sales, negotiation, trade-in - all smooth and agreeable. On arrival, the car was prepped, clean and various accessories were explained. Paperwork was ready with no surprises. Their team was welcoming and I was pleased. The experience, and more importantly, the sedan, were both everything I expected.

My wife and I had a wonderful experience here at - larry_cox2001

My wife and I had a wonderful experience here at Whiteside Chevrolet in St. Clairsville Ohio. Christina Sproull was very helpful and friendly. Kristen Thomas was also very friendly and professional. Overall, I give these two very high reconmendations.

By far the most respectful dealership I have dealt with.... - Daniel Jenkins

By far the most respectful dealership I have dealt with. Jim Ream & everyone else at the dealership is down to earth people. Im on my 3rd purchase from them.

Jason Hendrix, Parts Manager for the Bill Harris Chrysler... - willd765

Jason Hendrix, Parts Manager for the Bill Harris Chrysler Dodge Jeep facility, located at: 2100 S Baney Rd, Ashland, OH 44805 did a fantastic job of locating a matching used wheel and Kumho tire for my 2018 Chrysler Pacifica Touring Plus van. The used wheel was in near perfect condition and the Service team had the Kumho tire and wheel mounted and balanced within a couple of days of those parts arriving at the dealership. Jason did a great job finding a wheel within a couple of days that had been a challenge for a period of time prior to his involvement. He was also able to obtain the Kumho tire within a day too and had both the wheel and tire arriving the same day of each other. His attention to detail was spectacular and I couldn't be happier with his performance.

Services department is horrible half fixed the issues had... - patsy.stephens

Services department is horrible half fixed the issues had the vehicle over 6 weeks had to take it back week later will not answer the phones or call you back

We love the Cole Valley staff and it truly feels like a... - Mrs.GG

We love the Cole Valley staff and it truly feels like a family atmosphere! We deal with service regularly (Skip) and always buy our Cadillacs from the Coles.

Bought a Ford hatchback from them. - techguy82

Bought a Ford hatchback from them. Maybe If you buy a Cadillac they try harder. Sales team was great, both guys I dealt with were stand-up, straighforward and a pleasure to deal with. The Issue came later when an oil change was due. I went by the sticker they had in the window (or they never removed from the previous owner). There Is no way this was correct as when I drained the oil, it was pure black, and I could tell it was very old. The drain plug was also stripped quite badly. That wasn't even the worst part, when I opened the air filter enclosure, there was a full on rodent nest! I'm talking like an entire blanket shredded up piled around the air filter. I would have thought any dealership that has a car parked Inside the garage so their customers can view It has at least run the car through service and changed/checked the fluids. Pretty sad because that makes It hard to trust them for future purchases and to recommend them, and the staff I actually dealt with were 100% people I would love to recommend to friends and do business with in the future.

Honest, professional service... - chopinm

I would just like to thank the folks at SVG WCH for their honest and professional service in regard to the factory recall work that my vehicle needed. I called Jerry Haag in Hillsboro three weeks ago and they said they had to order parts and would call me back...I never heard a word out of them. So I called SVG on Monday. They said it would take a couple of days and made an appointment for me for Wednesday morning! Staff was comprised of genuinely polite and courteous individuals. It was a real treat to visit this dealer/service center.

no contact at all just crickets. - abarkalow

no contact at all just crickets. I was just wanting to buy a truck that was advertised!

Ron Morris was very friendly and easy to deal with. - Brenda

The staff worked with me to get a deal I could agree on. Very friendly and professional. Ron was easy to work with and helpful.

My experience at Dave Towell Cadillac was great. The... - johnnie.l.thomas3

My experience at Dave Towell Cadillac was great. The staff was kinda and very welcoming when I arrived. Courtney did a great job explaining all the features of the Jaguar F-pace that I test drove