23 Tennessee Cadillac Dealers

My wife and I had the pleasure of working with Brian - jonlee59

My wife and I had the pleasure of working with Brian Petsuck. My wife is usually very stressed when buying a car, but Brian made the whole experience very good. He was very nice and knowledgeable. He pointed us in the direction of a car we fell in love with. We are so glad we got him as our salesman. We look forward to working him again in the future. Jon and Nedea Lee

Justin was great! - flyfightwin93

Justin was great! He went above and beyond all standards. By far the best and easiest purchase I've ever had. He answered all questions and made sure everything was discussed prior to paperwork. If I ever need another vehicle, I will be a repeat customer!!

I was traveling for work and my vehicle broke down during... - phyde

I was traveling for work and my vehicle broke down during the week. The team at Bill Gatton did a great job of fixing it in a very timely fashion to get me back on the road again. Absolutely a wonderful experience!!!

First visit to dealership. - Chma71

First visit to dealership. Moved here last year. Took my 2016 Corvette for regular service. They competed service abd and left car with window down in a rain storm. Sent a worker to wipe off. All service manager said was sorry about that. Corvette owners are a bit more meticulous about their cars than a service truck with vinyl seats. I expected better care for my car than i received. Will seek out another service provider

The worst experience I have ever had purchasing a Jeep in - lakeliving2008

The worst experience I have ever had purchasing a Jeep in all my life. Too many mistakes were made. After signing all the paperwork and a cashier's check in hand , the GM refused to sale the Jeep because he said it was not safe. But I don't believe it. I think it was priced too low and sold it later for a higher price. Very disappointed in this experience.

We had a wonderful experience at James Corlew. - becky.harris8877

We had a wonderful experience at James Corlew. Mr. Alan Linboom helped us and he was AWESOME!!! I highly recommend Mr. Alan.

I was in Serra of Jackson and test drove a fully loaded - chrislynnerose

I was in Serra of Jackson and test drove a fully loaded Buick Envision 2022. After going through their financing I was quoted a $965.00 a month for financing this! It was hire than my monthly mortgage, and would have been the 3rd vehicle I would have purchased through them. Needless to say, I went to Robinson Toyota in Jackson, TN and Ms. Tina Jones, Sales Professional, had the same fully loaded Buick Envision with half the monthly amount of financing that Serra of Jackson offered me. Tina and Robinson Toyota treated me with dignity and respect, that was 100% over how I was treated at Serra of Jackson, TN. I would highly recommend anyone in the Jackson, TN area, visit Toyota Robinson as they do roll out the red carpet for every customer.

I’ve been calling the service department for three days - Berry Sharp

I’ve been calling the service department for three days and no one has answer my call! Customer service is horrific! I do not recommend using this dealership if I could rate them a zero I will give it to them it’s well deserved.

Told by salesman Ryan and a conversation with GM, Jerrod, - skrtime

Told by salesman Ryan and a conversation with GM, Jerrod, dealership would stand behind a used 2012 JeepLiberty. As a US Marine, integrity and character are important. A man’s word not what it used to me. When I reached out with invoice and a video, selected amnesia set in. “No I do not recall that conversation.” So sad. I would not trust buying a used car from this dealership. Sadly, $600-$800 would break the dealership. WOULD NOT DO BUSINESS with this group.

Beware! - donnabray

Beware! Dishonest people!!! They will not refund your deposit, even if they SELL THE CAR! And, when you call in they record your conversation as "quality assurance" but use the recording later if you dispute something. I received the deal sheet via e-mail with a statement that my $1,000 was non-refundable, but would not sign it. Didn't matter, just because they sent it to me, they consider that a done deal. And the sales person will be your best friend until you say you can't buy the car. She will say one thing on the recorded line, but something different on her personal cell phone. I never signed anything, yet they have my $1,000 and refuse to refund it. Luckily American Express did refund it, but the dealership is still fighting it rather than doing the right thing. Money is everything to these people, not the customer. So beware. And remember you will be recorded if you call in to talk to these people. "Quality assurance" they say...

Integrity ha serviced my vehicle since I purchased new 3... - terry.johnson98

Integrity ha serviced my vehicle since I purchased new 3 1/2 years ago. Excellent service every time I have visited the dealership. Plus a free vehicle wash with service. Integrity keeps me appraised of up coming service due. Great customer service.

They charged me two hours labor for 20 minutes worth of - Gunny Wayne

They charged me two hours labor for 20 minutes worth of work. I'll never go back to them again. What a rip off.

GMC Canyon - AMDykes77

Overall, great experience at Courtesy. They had several options of Chevy Colorado and GMC Canyon models. I was able to easily test drive different trucks and ask questions about the trim levels. I purchased a 2019 GMC Canyon All Terrain, which I am very happy with. When I arrived to finalize the deal, my truck was parked out front, waiting and was in immaculate condition. Closing process was reasonably quick and hassle free.

Texted several times about milage on a vehicle only - Rtipton24

Texted several times about milage on a vehicle only received generic response so i gave up and moved on

Outstanding in every way. - Saab driver

My 15 year old Saab had to be towed to Kelly Cadillac Saab Subaru late on a Friday evening.. The Service Department called Monday morning with the diagnosis, made the necessary repairs, and I was soon back on the road. The staff was exceptional.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Judd is a dud - dsteele95

Judd is the absolute worst salesman I've ever had the displeasure of dealing with. Completely rude, condescending, sleazy, know-it-all attitude. I caught him in a lie where he tried to tell me a new rim for my car would be $500, when the parts department from this dealership told me it would be $130 for a brand new rim with the tire pressure sensor and everything when I was looking to replace it. Tried to tell me it would be $1000 to detail my car, when I and everyone else I've told about this knows that a good detail job is very rarely at or above $200. He then got more insistent that he was right and then stated "well everyone has their own opinion" in a snobby tone. Clearly he needs to find a dictionary because I was stating facts. Really wanted to strangle him because of the way he was talking to me. Let's see you try and delete this one Judd :) I told you I wouldn't let up. I'll continue to be the biggest annoyance in your life. Everyone who is smart and looks up a dealership before they do business with them is going to know that you're a lying con artist, but that's perfect for you because you love screwing over stupid people. You just severely messed up when you thought that I was stupid.

David Adams - gwaresr01

After searching many dealerships in my area (Bowling Green, KY), it was apparent that the salesmen were incompetent of selling my wife and I a new vehicle. We drove to James Corlew in Clarksville, TN where we purchased our first vehicle many years before. I met with David Adams and explained my position, he listened very carefully and gave us all the bells & whistles we requested. I will recommend this dealership to anyone seeking to buy a new or used vehicle. Gatt & Cynthia Ware