Horrible customer service! - ishmael
Horrible customer service! I went in for an oil change and tire rotation. I waited for a short while without service. A lady came out to let me know that I was in the wrong line. I mentioned that I was in the same line that I was in the last time that I visited, but she mentioned that the person who handles oil changes was on their lunch break. As she walked away she said to another employee that she had a customer with an attitude problem. I retorted that I was a paying customer and I deserved respect. After she indicated her lack of deference, I told her that I was going to a different business for service. She was happy that she had lost a customer.
***Poor customer service;
***lack of respect for the people who pay her bills.
***A lack of business understanding.
It doesn't matter who she is by name, this is Best Chevrolet's attitude in general. I have no kind words for them at this moment in time.
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