Upon arrival I had requested Adam Nash, as he is the - dawneld.ouart
Upon arrival I had requested Adam Nash, as he is the salesman that responded to my e-mail. Adam handed us over to Thomas Lee. Thomas was very pleasant to work with and very accommodating. After showing us 3 different trucks, our son decided on the truck he couldn't live without. Crazy, he went to look at Chevy Sliverado trucks and totally fell in love with a Dodge Ram. I asked for the car fax on the Ram truck which Thomas Lee graciously printed and presented to me. I noticed there was a recall on the truck and asked about it. As the car fax did indicate there was not a fix for the recall yet. I was told this was not an issue, that if it were, they could not have put the truck on the lot for sale. We went through the paperwork process (filling it out for credit approval), were accepted and were now waiting for my sons dream truck to be delivered to him. Finally, he was able to go sign the paperwork. While he was signing Thomas Lee came to tell his Dad and myself that he could not sell us the truck due to the open (no fix yet) recall. He had to go and stop the signing of the paperwork. as well. Thomas did try to sell us on other trucks, but my son had his heart set on the one he fell in love with. Thomas did ask us to give him until Monday to try to resolve the issue. When we did not hear from Thomas, we bought a different truck from another dealership.
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