26 New Mexico Chevrolet Dealers

Satisfied - Rosie

Best customer service, keeps us coming back. We feel comfortable like family! After all that is their slogan (Buy from us and your family) Always leave there with a SMILE 😊

Was there for oil change. They found problem with... - Mizpat

Was there for oil change. They found problem with brakes??? No test drive. Did not fix properly and had to go back again next day. Fixed problem and delivered car. Customer service excellent but not sure about service staff. Usually have no problem.

The quality of workmanship is, as expected, excellent. - swg357

The quality of workmanship is, as expected, excellent. The availability of the parts was the biggest hold up. Communication as to where we were in the repair process could use a little more work, but the customer service was really overwhelmed. The Bravo team really came together and made us feel as if they were partners with us during the process. The dealership family is aptly named. Bravo, Chevrolet dealership. Bravo ! 👏👏

Friendly atmosphere and employees were courteous - elawekajr

Friendly atmosphere and employees were courteous employees knew their jobs would recommend dealership Joseph Gutierrez was excellent

Took vehicle in Tuesday morning for analysis and repair, - Pops

Took vehicle in Tuesday morning for analysis and repair, service manager advised me it would be a couple of days (the way I understand is a couple is 2), this sounded reasonable to me. Wife and I ( a couple) were also in the market for an SUV. Our salesman was very helpful in explaining what they had to offer, yet when we asked for prices of ones we were interested in he said he didn't, mgmt. knew but would get mad if the sale staff asked in advance, NO SALE here. Back to repair of my vehicle. Waited a couple of days for response, not happening, finally had to send a text, which the salesman we talked to responded and found out that nothing had been done to the vehicle, possibly early next week. Called service the following Monday (the 6th day) and was told nothing had been done and they may get to it that day. I told them not to touch it and I would be there very shortly to get it. Upon entering the service dept. the service stated "Sir you were advised it would be a couple of days". She also asked me to sign some forms which I refused and stated "You did nothing to my vehicle and I will not sign anything". Through their BS they not only lost a customer, they also lost the sale of a vehicle. I will never deal with or recommend them to anyone. I tried to rate them a couple of points (6) lower on the scale but don't know how to count the way they do.

Thank you for making car buying a great experience! - To

Thank you for making car buying a great experience! Thomas is the person to see! Ahé'héé!

The entire experience was awesome from beginning to end! - Sonny

The entire experience was awesome from beginning to end! Thanks to everyone involved with purchasing my new vehicle!

No one picks up the phone at Galles! - rufgree1

No one picks up the phone at Galles! am dissatisfy with the service provided. My 2012 Corvette was kept on an open lot for a month. My car is always garaged. If I had known it would be kept on an open lot for a month, I would have retrieved the vehicle and waited until the part arrived. For the four weeks, it was kept on an open lot at Galles, the vehicle was exposed to the elements. The vehicle had embedded residues from rain, dirt and bird droppings. The 60th anniversary stripping retained the most observable residue. Fortunately, I asked for the car washed before I drove away. Upon wiping down the vehicle, I noticed the roof had heavy dirt residue. I asked the attendant if he would remove the dirt from the roof. The attendant wiped it again, and the residue remained. I became angry. Upon receipt of the vehicle, I discovered the issues. I was told how my vehicle was stored outdoors during the four weeks waiting for the necessary part. The explanation implied that "this is the way in which the vehicle is kept when serviced." Thus, take it or leave attitude! I was frustrated and angry with the condition the vehicle was presented when returned to me. The service center sent the car to remove the residue from the striping. I am still not satisfied with the results. I will now have to pay the cost of the detail shop to go over the entire vehicle to get it back to the condition it was before I went to the service department. I bought my first Corvette from Galles in 1993 and another in 2011. My experience with the service department in the past has been good. I have always recommended Corvette service at Galles. The Corvette mechanics from Scotty, God blessed, continue to provide the technical expertise. However, since moving to the new location, the quality of follow-up after service and pick-up of the vehicle has declined. I am a member of the New Mexico Corvette Association and am friends with other NM club members. I will express my experience because I feel it was mistreatment of my vehicle. If you hold a vehicle for a longer period of time, the owner should be informed of how it will be stored. Thank you for reading my dissatisfaction.

I recently purchased a 2019 Dodge Durango and it’s... - D.dye8

I recently purchased a 2019 Dodge Durango and it’s amazing and my sales guy Lawrence was amazing. He made buying a car easy! I’ll definitely recommend anyone looking to go see him!

Rated 1 Star because they are as low as it goes.... - jboat47

Rated 1 Star because they are as low as it goes. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies.

They had a vehicle of my liking but it was already sold - gittruckinjim

They had a vehicle of my liking but it was already sold to someone else being I live six hours away there's nothing could be done to make it happen for me but I'll keep looking for nthe one I have my heart set on finding? Thank you for all you helped me with?

Great deal, best people and the service department is... - tc2

Great deal, best people and the service department is awsomely clean and friendly! Sean, Bryant and Bill were great!

Talking with Kasey she was able to answer all my... - dreamadream.vj

Talking with Kasey she was able to answer all my questions about a vehicle inquiry i had. She was very polite and knowledgeable. Looking forward to doing business with her

Extremely poor service and repairs - MAR1674

Very poor service! Moved here from out of state and always take my vehicle to the dealership for repairs and service. I needed a repair and some basic services and thinking I would be able to trust the dealership, WRONG! They kept my vehicle way to long for the things I needed done. One day turned into several. I am very familiar on how vehicles work and when was given an estimate it seemed higher than that repair would normally take. When I questioned why not only did they not have a good explanation but the service person was rude and seemed very bothered that I was questioning him. I have since found a reliable, honest, and friendly shop to take care of my vehicle. My suggestion is to go somewhere else. This is a used car lot and nothing more, the professionalism you would expect at many dealerships is seriously lacking here that's for sure!

The worst service experience ever! I thought may sales... - FDN_INC

The worst service experience ever! I thought may sales experience was horrible. While I was having my vehicle service I went upstairs and had a horrific sales experience. When I returned to pickup my vehicle, not only did I find out that my $19.95 lube oil and filter was now a $101.95 nightmare of repairs that I had no idea about, but I also found out that there is not a certified GM technician on the premises. Also I found out later that this idiot submitted warranty claims on my vehicle that were not performed like front brakes etc. After a call from GM I clarified for them that this was absolutely the worst experiecne of my life, ever! Extremely Dissatisfied and I will never return for any reason!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I’m from Conneticut I’ve been down the east coast and... - Unsatisfied

I’m from Conneticut I’ve been down the east coast and across the lower states to New Mexico.I have had a number of oil changes and tire rotation on my 2019 GMC pickup that I bought new. Every service was done at a GMC dealership and never cost more than $ 82.00. At this dealership it was $ 120.00 and change. This is totally ridiculous, I will never return for service or think about buying a vehicle at this establishment. Shame on them.

If you want a dealership who will support you over the... - ES00

If you want a dealership who will support you over the life of your vehicle - do NOT go here. This dealership has been in decline for years. It is sad to see. I strongly advise you NOT to take your business to them. Their service is atrocious. They cannot turn vehicles quickly, mislead you on their service timelines, will not return calls, are not proactive, are unresponsive, have massive employee turnover (not surprising) and are impossible to work with. Myself and others have repeatedly been lied to, ignored and denied timely repairs. Do NOT go here.