38 Maryland Chrysler Dealers

Very customer oriented. - GUNA59QUILTS

Very customer oriented.Clean showroom, Knowledgeable about vehicles available and info about them. Very happy how entire sale was done.

Hertrich Buick GMC in Seaford Service Department is - Laditaz7

Hertrich Buick GMC in Seaford Service Department is amazing. The Staff is very courteous and in tuned to the customers needs. I recently had the AC repaired on my 2015 Mini Cooper. Even though the parts took an extended period of time to reach the dealership the repair was done within reason. Will highly recommend the Hertrich service department in Seaford De

Deyiah was great , very nice and knowledgeable , helped - Sholiday

Deyiah was great , very nice and knowledgeable , helped with all questions and checked on me after purchase !

Worked with Patrick Milton at Criswell to purchase an - z0lt3c

Worked with Patrick Milton at Criswell to purchase an in-stock Jeep Wrangler Willys. Patrick worked hard to close the deal, offering strong pricing, strong enough for me to make a 400 mile trip to Thurmont, just a few days after first contact via email. I appreciate that the Criswell team held the vehicle for me while I arranged for pickup. Upon arrival, Patrick had the vehicle setup in his delivery showroom and took the time to answer all my questions. I would recommend Criswell Jeep of Thurmont if you are in the market for a Wrangler.

Jenn at Jeep service department makes the experience of - JUSTINMFORD24

Jenn at Jeep service department makes the experience of car probables so nice and she is so understanding of the customers issues. She has addressed all our concerns on multiple different occasions and has always steered us in the right decision as far as what maintenance is required vs work that can wait. This has saved us money! She’s fantastic and Jeep Service department is lucky to have her

Easiest car purchase I have ever made. - Joe J

Easiest car purchase I have ever made. From initial contact to signing the documents, easy, no pressure staff Highly recommend

Hanna was awesome. - John

Hanna was awesome. Very please with my visit everyone was great. I would send my friend and family to get severice done

Big Shout Out to Scotty Franks and his staff! - Andrea

Big Shout Out to Scotty Franks and his staff! This group of individuals at Fitzgerald’s Dodge in Lexington Park, MD are the absolute best. Mr. Franks is very up front about the vehicles issues that need to be addressed and will give you an approximate time of how long it should take to fix the issue. All the maintenance on my vehicle has resolved in a timely manner, and I was always aware of the status of my vehicle, whether an oil change or a total brake job. I am on my own, so I decided to wait for my vehicle when I needed the brakes done. Mr. Franks explained the approximate length of time the job would take, a couple of hours, I was okay with that. They offered me the shuttle services at any time I might need them. They were all exceedingly kind and attentive, it made me feel appreciated and that they cared about my time and comfort. Mr. Franks made it a point to make sure I was aware of what stage my vehicle was in every hour, on the hour. I know, I was not his only customer, but he made me feel that way. Every time I take my car in for maintenance no matter minor, they always make sure they return the car to me looking like it just came off the show room floor. Heck, it looked better than the day I bought it. They made the wheels shine! It made me smile.

The process was smooth and complete. - Dandavolijr

The process was smooth and complete. I was allowed to take my truck for a test drive.

Joey Skidmore and his team at Century helped me find the... - screno

Joey Skidmore and his team at Century helped me find the right Jeep for my wife. From the test drive to the final paper work, he was extremely knowledgeable and efficient with our time and made the buying process fun. My wife is thrilled with her new Jeep with all the options she wanted on non of the ones she didn't. All of the folks we dealt with were easy to work with and understand....highly recommend this dealership.

Great, polite salespeople and clean showroom. - fireball

Great, polite salespeople and clean showroom. Everyone is friendly and seem to work well together

Amazing service as always when I go to the service... - SAMBNC

Amazing service as always when I go to the service department. The are always kind and friendly and always tell me about how long it takes for my vehicle to be serviced

Extremely helpful and curtious. - Archier20

Extremely helpful and curtious. Good deal and pleasant experience. Would buy there again thank you

Kathy and Jon came to our rescue for having to get a new - Brendapost41

Kathy and Jon came to our rescue for having to get a new Jeep. They gave us the best service we have ever had in a dealership. Kathy McKinney and Jon Berenson thank you so much.

I am very dissatisfied with the service i received, and - jdp2lfp

I am very dissatisfied with the service i received, and the rip off attempt. When I first inquired about, servicing my 2016 Jeep Cherokee Limited, I was told that we had to leave the vehicle for 3 to 4 weeks. Two months later, I was told I would have to leave it for a week. This is where it gets good. I take my Jeep to the dealership, they tell me they can get to it in 2 to 3 days. I thought great, we're moving in the right direction. I was informed that my parking brake sensor had gone bad. They inspected the brakes, and informed me that I needed new pads and rotors. A job that normally cost approximately $1,000. They wanted twice the price over $2,000. So, I got the sensor fixed, and took the car to a different shop for brake service. There, I was informed, I didn't need new brakes. The brake pads were better than 50 percent good, and the rotors were better than 60 percent good. So why is it that they, the dealership, tried to charge me twice the price for a service I didn't need. No trust, bad business. I wish I wouldn't paid for the 3 oil package. Other than the pre paid oil changes, I will not be going back there. Please spread the word, so no one else gets robbed, legally.

I hit a deer with my Jeep Grand Cherokee. - lisa.styron

I hit a deer with my Jeep Grand Cherokee. Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the body work!!! Thanks, Rich! :) Lisa Hoban-Styron

Confirmed the Price and Availability with salesman night - thejoey

Confirmed the Price and Availability with salesman night before, was First person to greet a salesperson out of the morning meeting, and the PRICE HAD INCREASED 50%. I have screenshots of the car advertisement, luckily because there was a coupon i downloaded, but they still did not honor it. This was less than 24 hours after the picture was taken and before confirmed with a salesperson. I drove from a good while away, general sales manager Jason Kerr said he would give me the price if he could. Will update review if that is the case.

This dealership has phenomenal service staff. - mvanmeter1

This dealership has phenomenal service staff. They are knowledgable, professional and friendly. They sincerely care about the customer.

I’ve been buying Dodge / Chrysler cars since the 1970s. - Riullian

I’ve been buying Dodge / Chrysler cars since the 1970s. From a Newport to K car to a Neon and 3Dodge Ram Trucks. Dealing with the service center for the past 8 years I have resolved in never buying another Dodge product again. Service center has always been open till 1500. I go in today and the stated that 2 weeks ago that they are closing at noon. You would think they would have sent an email to their regular customers of the new hours but NO they didn’t. This is just an example on how they operate. After 8 years I could easily write a book on the lackadaisical attitude. If this is how Dodge shops are run now, I guess I m switching to Ford after 50 years of purchasing dodge products. Mistakes do happen but the just seem to be a consistent cluster dealing with them

We aew extremely pleased with the entire process and our... - Bpnehall

We aew extremely pleased with the entire process and our salesman, Frank is ourstanding! We will purchase more vehicles from this dealership and Frank in the future! Frank was knowledgeable, friendly, courteous, as well as timely with the process. We highly recommend Darcars Jeep in Waldorf. We were very picky and knew what we wanted and what price range we needed to stay within, and they exceeded our expectations! Well done!

Sean refused to give me any type of price. - cwilson

Sean refused to give me any type of price. Wanted me to drive an hour just to give me a price quote. So clearly the advertised prices aren’t legit. Plenty of dealerships out there that will give you a price. Shady.

My salesman, Lambert, did an excellent job of - toddvolkmar

My salesman, Lambert, did an excellent job of communicating with me. We agreed on a price, I was sent the necessary paperwork and concluded the sale. Went smoothly as possible considering I live 800 miles away. My wife and I flew to Baltimore to pick up the F250. Lambert picked us up at the airport, went back to the dealership and within 30 minutes we were on our way. Thank you for a pleasant experience. Would recommend this dealership completely.

Had a terrible experience with the service department of - reza.moshasha

Had a terrible experience with the service department of this dealership. I leased a Wrangler from them less than a year ago. I tried to fill the tank while traveling to ocean city and the pump stopped every time. I tried multiple gas stations, and same thing happened. Obviously this is an urgent matter that a dealer has to take care of, as I basically can't use the car without gasoline. called the dealership and they gave me appointment for 3 weeks later!! i argued and insisted to bring the car in faster, they wouldn't care. they even wouldn't give me a rental for the meanwhile, and the car is under warranty!! I called the Gaithersburg Jeep dealership and they gave me appointment for the next day with no hesitation! I got good service and professional manners from them. I will not use the Rockville Darcars Jeep services and I would not recommend anybody to do so. Reza Moshasha

By far the worst serve department for Jeep's. Never take... - mookytia

By far the worst serve department for Jeep's. Never take your Jeep to Tate Service department. They never provide the correct service and their service manager "Jim' is terrible at customer service. Twice I had problems with their service department and once while I needed service on my car they crashed my car and had to do auto body work. I never had an accident in my car. Stay away please.

I took my car to the service department, the service - Fed up

I took my car to the service department, the service department held my car for over a week, the service advisor called and stated that they would have to do a diagnostic on the vehicle to find out the cause of the problem and the fee was $270.00, I said okay. Less than 20 minutes the advisor called back and informed that I would have to pay $1200 more for 5 more hours to diagnose the car. This is a total ripoff. I am lost for words as to why and how the diagnostic fee would move from $270 to $1200 more in minutes. This is unheard of. Darcars Chrysler service department claimed they did not find the issue but would not release my car until I paid $270 even though I did not get the service they promised. This company should not be operating/conducting any business if they are constantly scamming customers. I called Darcars headquarters to look into the issue and all I got was more of the same excuses. I had to tow my car off the property without getting a diagnosis but still had to pay $270. This is not the first time I have being scammed by the service department. I am tired of it. I want my hard earned money back. I did not get the service I paid for. Time for them to shut down the scam shop.

By far the worst customer service ever. - Mwashingtonwja

By far the worst customer service ever. My car has been there for over 4 months and I get lied to every day about it. They been through 3 different managers during this time. Please avoid DarsCars marlow heights.

Gary in the service department at Jones is the best. - t.pr.6308

Gary in the service department at Jones is the best. He always takes his time to explain what needs to be done to our Jeep right away. Quick appointments available with him. Pleasure to deal with him.

I sent an email asking specific questions about a vehicle... - BHX

I sent an email asking specific questions about a vehicle they had for sale. I got back a general computer generated email with no results. I bought a vehicle online somewhere else. Thanks Fitzgerald!!!!

I never heard back from them. - Wanted To Buy A Car

I never heard back from them. And I don't know how to give you more words to express that.