I went here on a Saturday after seeing a Jeep they had - amorin206
I went here on a Saturday after seeing a Jeep they had online. I worked with Sylvia who reassured me all the Jeep needed was a new windshield which would be replaced the following Monday/Tuesday. I then was told it needed more work than anticipated. Drive shaft, oil pan, pinion seals, wheel bearings, etc. They had the Jeep for 2.5 weeks. I asked to back out after 1 week of it being in the shop only to be told they already registered it and there's nothing they can do. Was told by Donna that Vermont does not have a Lemon Law so I should feel comfortable that they are fixing the issues. The only actual updates I was getting during this 2.5 week period was from my insurance company. Fast forward, the Jeep gets delivered. It then failed Massachusetts inspection (after being reassured it would pass without issue). Less than 1 week later the check engine light came on and it's pouring out oil, with a rusted oil pan. Obviously not having been replaced like I was told. I've contacted the dealership and got "that sucks" in return. I've asked for a copy of the work that was done 3 times now and still haven't received. I've started the process of legal action and received a text from Donna of "what can I do to make this right" after being shut down about failed inspections and other issues.
I don't recommend going here to my worst enemy. They take advantage of you and lie about everything to make a sale.
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