I had a recall on my 2020 Dodge 3500. - Dexter423
I had a recall on my 2020 Dodge 3500. Service took my truck for 2 days to replace the fuel pump. When I called they informed me that the work was not accomplished because they lost their special tool and they rescheduled me for 06 JUL 3 weeks later. They then called and told me they would have to reschedule me again because they were out of fuel pumps. Why didn't they set aside my fuel pump for when they rescheduled my appointment. I said don't bother rescheduling I will go to Tacoma for service. I think they did this because I didn't buy my truck from them. I bought it through Military Auto Source and they wouldn't allow it to be delivered to their dealership because of the price I got it for. I had to get it from Everett. Horribly Dissatisfied. I have never been treated this poorly by anywhere else on the hill. I have bought from Kia, Toyota and Chevrolet. It would take a small miracle for me to step my foot into the Dodge Service Department and regain my trust again in Bremerton.
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