10 Illinois FIAT Dealers

Angelica was really helpful and patient with us. - eric.hoffman3

Angelica was really helpful and patient with us. She never pressured us to make a decision.

The staff are always friendly, attentive, knowledgeable - lurquin

The staff are always friendly, attentive, knowledgeable and thorough. They really take great care of their clients!

Drove over an hour to come look at the car next morning. - Taylor

Drove over an hour to come look at the car next morning. We get there the next morning and the guy we were scheduled to meet with didn’t even seem to know or remember the car I was interested in. He comes back 15-20 min later and says that they don’t even have it, even though I got a confirmation email that morning. They then give me a trade in offer on my car which was a terrible lowball offer, not even close to what I was looking for (they had same car and older on their website for thousands more). A major waste of time. I would avoid this dealership at all costs. Many of the workers were rude and didn’t seem interested in the customers needs. Instead tried show me multiple other cars I had absolutely no interest in. Not to mention all of their pre owned cars on their site are way overpriced.

This is my second time leasing an Alfa Romeo Stelvio with... - BHAVANI VELU

This is my second time leasing an Alfa Romeo Stelvio with the Richard Fisher automotive group. My first time experience was pleasant and all went well. So, I decided to lease my second vehicle from them when the first one's lease was getting over. Got the opportunity to work directly with Ross Conlon, who I believe was the GM of Sales. Ross was great initially and helped with the transition and the car was shipped mid April, 2020, to me in NC. I was issued a 30 day temporary tag. However, the vehicle registration could not be completed due to COVID-19. The dealership had sent me all the paperwork for DMV as their agent in NC was closed due to the pandemic. All I wanted was the my customized license plate to be transferred to my new leased vehicle. They had done this for me when I had first leased the vehicle and I thought doing it again would not be an issue. Ross, apologized to me for the inconvenience and specifically told me that for the time being they are attaching a check for $236 dollars as part of the registration and the dealership WILL REIMBURSE ANY ADDITIONAL COST PAID BY ME! I waited for 3 months as the DMV tag&title office near my home was closed. Once the DMV was opened, I thought everything will be done with one visit. Unfortunately, during this pandemic I had to make several trips to DMV as each time my paper work was rejected due to the incomplete and incorrect information sent to me by the Dealership. I was literally calling Ross and the dealership every single day to request for the correct paperwork. It was so tough to get their attention. Finally, Renata, the License & Titles Administrator, reached out to me and sent over what the DMV had requested me to get from the dealership. One of the important information the NC DMV wanted was NC highway vehicle tax ID from the dealership which starts with the digit 6. Renata came back and informed me that THEY DO NOT HAVE the tax ID. She also put in the Dealership letterhead for DMV to read. During my 7th visit to the NC DMV, the title clerk at the DMV charged me $2,152, mentioning that "Since your dealership did not provide the NC highway tax ID, in order for you to get your registration and drive your vehicle you need to pay this amount". She also said that "it is the dealership's responsibility to take care of ALL these things before releasing the vehicle to you and in this case they messed up things for you". While at the DMV, I tried calling both Ross and Renata and as usual I did not get any response from them. Keeping Ross's words in mind about the reimbursement, I went ahead and paid the amount. Once I reached home, I got a call from Renata saying that she finally found the NC Highway tax id. She said she will put it in the letterhead and overnight it to me so I can take it over to DMV and request for a refund of the amount. Taking her advise I went into the DMV for the 8th time and the clerk shut me off by saying " We cannot do any refund and this is something you need to fix it with your dealership as it's their mistake and you are getting punished for it". After pleading with her to help she said I can try submitting form MV609A for refund BUT the form is for car owners and not lesses. I called back to Ross and asked him to help. I was begging him to reimburse the NC Highway tax amount. From that day onwards EVERYDAY, I have been calling Ross and the dealership but neither of them cared to help me. After 6 months of ordeal(April thru Sep),Today, I am writing this review DISHEARTENED and with a HUGE DISAPPOINTMENT! I honestly DO NOT WANT ANYONE to be treated the way I was treated. I loss my money and trust with RICHARD FISHER DEALERSHIP!

I had a horrible experience there. The car salesman suck... - noahjeremiah2012

I had a horrible experience there. The car salesman suck the finance department sucks they don't accept the full amount first a car on a debit card

Came in with my significant other to try and see if they... - pporshahidy

Came in with my significant other to try and see if they had a Alfa Romeo Giulia quadrifoglio and first literally no one was available. Then they took me to the Maserati side. Two employees are sitting around in their office. Then I ask. They say no I don't have one available but will have one soon. they then ask about a time frame. Then they ask me if I'm here to buy or here to test drive. I say I'm looking for an Alfa to purchase and I'm interested in test driving one. They immediately shut that down and say oh you need a credit check and need to commit to buy to even get to test drive one? I was like this is ridiculous. The car is around 40-60k used and the one they were going to have was used. I have test driven cars valued over 100k easily with no real issue. I was shocked to hear that they have a "policy" that doesn't allow that. Very sad and disappointed. Now it's easier to understand why Alfa Romeo is struggling as a brand because of dealers like this. Definitely won't be going back to this family of dealers.

Kept it Simple! - RandyK

February 2016 - New Fiat 500 Ok, I made an appointment with Fiat of Chicago and had no problem. The Manager Phil was suppose to meet with me but I was told he was busy. I had a very nice sales representative. I was prepared. I know what style, color and was not there to spend the day. I test drove a automatic vs. manual. I went with the manual. I was pre approved for 2 loans and the dealership was able to get me a better deal with US Bank. Lower precent than I was pre approved for prior to going to the dealer. I was literally in and out with a new Fiat 500 Pop in less than 2.5 hrs. I didn't feel pressured. I was not pushed to buy all the extras. I was prepared and I believe the dealership appreciated it. Now, I hope that the service for my new Fiat 500 is as attentive. For me, I had no problem with Fiat of Chicago. (Fingers Crossed)

Great experience - KimR

I was looking for a specific car Roger and Vince went the extra mile and found the car I was looking for The experience from sales to finance to delivery was outstanding. Thank you I am ver happy with my Alfa Romeo Stelvio

Do not do business with this dealership. - DanaMo

Do not do business with this dealership. I purchased a used car and I have ended up having to go to the Secretary of State Police to get my license plates. They won't return my calls, and have not put in the paperwork so I can get my plates. I have stopped in twice, and each time "the girl who does that is not here today." Should be the simplest part of getting a car, but now I have spent many hours trying to get this straightened out.