14 New York FIAT Dealers

Great experience! - patrickdonn1970

Great experience! They did what I needed and made it happen for me … Alex and Jamie were fantastic!

Star Chrysler did an exceptional job on my vehicle, - rlilloo

Star Chrysler did an exceptional job on my vehicle, especially the technician Chewy, he's absolutely amazing. It's good to see amazing technicians and service advisors in this place.

I have been a customer for years and currently they don't - Greg

I have been a customer for years and currently they don't even bother making an appointment for service. Customers deserve better.

Simple brake maintenance turned into several service visits - brautigam24

Service brakes pads at 40k. The new pads replaced weeks later. Back six times for noises. Wound replacing suspension bars, joints, steering on consecutive visits.

This is the Right Way to buy a new FIAT - raypreis

Great Selection, Gorgeous Showroom, Congenial Staff and fair trade-in pricing. Sales Specialist Victor Vignau and Sales Manager Bill Neikam are courteous, true professionals! They are waiting to assist you, but YOU have to make the first move!

tried to buy a car a few times - johnc

i called on phone to talk to salesperson....was put on hold forever called back and told i would get a return call... never happened called the day after looking to set up a time to see a car... put on hold 24 minutes called back and insisted i am trying to buy a car was told they would give my info to the next salesperson no one called next day i call back and i am told yes we have your info we will get back to you four wasted days..... never deal with them again

Worst car buying experience ever - FrustratedwithIslandFiat

I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with the paperwork completed wrong so I couldn't register my car for more than 10 days.. They made no effort to prep the car. The mats were still sealed and in the trunk. I drove the car away and two service warning lights came on, including one that said not to drive the car. Follow up from the salesman was awful.

worse customer service - Caroline

I went to FIAT of Larchmont to get a quote on a few things to fix on my Fiat 500 that I bought there a few years ago. Then I went to see my local garage for another quote. The result was that Fiat was trying to make me replace whole parts that didn't have to be changed and the bill ended up being 4 times cheaper with my local repair guy. Also Fiat of Larchmont installed a rear view camera for me back when I first bought my car. The mirror was very poorly installed and never stayed steady. It kept moving while I was driving and after many attempts to have it fixed by Fiat, I kind of gave up as I was busy and it was never done properly anyway. Today it finally fell off and I brought it back for a last attempt to have it fixed. Steve Manessis from FIAT was telling me there was nothing he could do because he had no record of my past visits on his computer, that my car was no longer under warranty and the people who installed the mirror were no longer in business. But he advised me that I should go see a glass repair shop myself and have them glue it for me as there was nothing he could do! I am appalled by customer service in that shop, don't go there or you will be scammed!

Dealership Experience - Melody125

I called Doan Fiat because I was interested in the Fiat 500x. I wasn't disappointed, Doug got right back to me and told me about the Fiat and what they had onlot. I went over and saw the SUV and fell in love. Doug helped me thru the process with his expertise and now I'm driving my dream car. Thank you Doug I'll be spreading the word!

Go somewhere else they are the worst and unprofessional... - DELGRECO

Go somewhere else they are the worst and unprofessional personnel to deal with. They lied about their findings but didn’t hesitate to take my money 😡