6 Tennessee FIAT Dealers

I brought my 2019 Jeep in cash 2 1/2 years ago from this - KJ

I brought my 2019 Jeep in cash 2 1/2 years ago from this dealership. Never had any issues or problems with anyone until this evening. How is this person a sales manager!! He is rude , a liar and very disrespectful. I got a call right before the service department closed to pick up my Jeep . Once I got there they just closed . He tried to be smart by saying i should have made arrangements to have my keys brought up front for after hours pick up .How would I know they were closing soon after i got off the phone with the service department if he didn't mention it to me. I ask if it's someone he can call to get my keys , because I wouldn't have a ride back up there tomorrow. He turns and walk away and sat down in his office and started a conversation with another sales person. I'm standing there in front of his office thinking he was calling someone . Nope , he basically was in full disrespectful mode and sat there having a whole conversation with a sales person. I went outside told my husband what happened and he comes in to address him. This dude lied to my husband and said I walked away so he thought the conversation was done. Now I'm very upset that not only has he been rude and disrespectful. But you lying on me. Another sales manager over heard the dispute and offered to assist with any problems. He went back there got my kids and checked me out. So all this could have been avoided !!! I wouldn't recommend anyone , especially a woman to purchase a vehicle from him .

Terrible dealership, if you want a car make sure while - brads4411

Terrible dealership, if you want a car make sure while your waiting for the bank to finance the car you put a deposit down or you'll lose the car, I was waiting on the bank when the salesman informed me someone else put a deposit down on that vehicle and it was no longer available.it lower my credit score which moved me to the next lower credit rating, which will cost me thousands of dollars, more interest ,more money down and higher payments if I get a vehicle for the same price which it took two and a half months to find this one. shady business practice and from reviews Ive read its happened to other people

Always excellent service and good customer service. - teresa and Richard

Always excellent service and good customer service. Would recommend to anyone about the dealership. Thanks!

i have stopped buying any vehicle from gossett from... - ashawantiques

i have stopped buying any vehicle from gossett from Porsche's to jeeps , the service department cant seem to fix anything correctly or diagnose the issue !

sold me a 2016 Traverse, good car but no manual no floor... - fredjmill

sold me a 2016 Traverse, good car but no manual no floor mats, no jack or lug wrench and no spare tire suppose to be ready for sale

Highly recommended. Good trade. Enjoyable experience. - Jay

They have a top-notch team here at Harper. We visited the Alcoa location and worked with Calder Baker who came highly recommended by a long-time friend. My wife and I could not be happier with the trade. This type of transaction can be stressful for us, but not this time. Everything clicked into place and it was an enjoyable experience. Highly recommend!